Allergy Test

7 weeks to get results, 2 live chats trying to find/get results, still can’t log into account. Paid priority but that’s just a waste of money.

Good online support! Avery was really helpful!

Had trouble with the follow up instructions after purchase bc I never received an email about my order. But Jordan on the live chat located it quickly and sent me the links to complete the process.

After purchasing, only received a “Welcome” email with no instructions or form for the sensitivities hair sample kit. Jordan was helpful with the address and confirming that labelling was okay. Haven’t sent in yet, so can’t comment on continued transaction.

Emily was of great assistance and prompt with her responses, alleviating concerns about the long processing time of my sample.

Cameron was helpful and easy to understand! I got all of my questions resolved in a timely manner.

Terry was extremely helpful answering my questions promptly. I really appreciate the assistance!

I have not received my blood test results despite being told it takes 5 to 7 business days from receiving the samples. I used express post so that I could track when my test was received by you. Also, I cannot log in to the app despite having an account & being able to log in to that on a desktop computer. Once logged into the account on desktop, there is nowhere that results are available either. Then I decided to read reviews about this company, only to find that you are a massive scam.

Emily was so helpful getting me access to my account and sending me a new copy of my results. I have always had great customer service from them!

Jessie helped me to to confirm my tests arrived and was sent results made my year thank you so much Jessie

I did not receive my allergy kit..soo disappointing..will u send me out one please

My test seems to have gone missing! I posted it and heard nothing for 4 weeks. Got in touch, now I need to redo the test and wait again.

Shaun was helpful when I contacted him on live chat.

Legit company that provide great service

Didn’t receive

Terry from live chat was very helpful with my request.

My order never arrived and the company has not responded to multiple correspondence or issued any form of refund / tracking information.

Avoid! I bought online an Allergy&Intolerance blood test on the 4th of December and sent back on the 9th of December and still no any updates. I have emailed them many times no response. Please respond and confirm that you received my blood test and email my results.

I ordered a testing kit and I found it still hasn't arrived in my mail. When I contacted the Live Support, "Kai", who was so friendly to assist me told be I opted for a digital submission and that's the reason for not receiving the test kit on mail. She then helped me to resend the digital kit to email. I am so happy with their customer support

The test took many weeks to come back and the excuses for this lacked credibility. One of the results said I had a major problem with pistachio nuts. I've never noticed any problems with them. I know I have issues with lactose. The test said otherwise. $270 for something as plausible as a horoscope.