InVideo AI is an artificial intelligence-powered video creation platform that enables users to generate videos from text prompts and scripts. The service utilizes machine learning algorithms to automate various aspects of video production, including scene selection, voiceover generation, and visual editing. The platform is designed to help content creators, marketers, and businesses produce video content without requiring extensive video editing expertise.
Reviewers express a mix of satisfaction and frustration with InVideo AI. Many highlight the exceptional customer service, noting that support staff are responsive and helpful, even for those with limited technical skills.
Positive experiences emphasize the platform's user-friendly interface and innovative tools for video creation. However, significant complaints arise regarding the cost and functionality of the service. Customers frequently mention feeling misled by claims of free video creation, only to encounter hidden fees and limitations. Issues with the AI's performance, such as glitches and subpar video quality, further contribute to dissatisfaction. Overall, while InVideo AI has a commendable support team, many users find the product lacking and overpriced, leading to a mixed sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 4.0 | 13 |
| Oct 25 | 3.9 | 28 |
| Nov 25 | 3.1 | 19 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“While we elected to not use the actual software, as we no longer required it, we found our dealings with Customer Ser...”
“Customer support was slow and unhelpful when I reached out for help”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · AI & Machine Learning.
| Company | Overall | Legit | Value | Trend | Reviews |
|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 1.6 out of 5 (poor) | — | 60 |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 10 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 |
Bottom line: invideo AI is #3 of 3 on overall rating in this group. On value, AI Content Labs scores higher (4.8 vs 1.6).
60 reviews of invideo AI. Filter by what matters to you.
Company lies. This company claims to allow you to make free videos. But that is far from the truth. The staff is anything but helpful and doesn't actually understand anything about the product. They give you fact prompts to use. Many other options out there. Please look elsewhere as they are overpriced and under deliver. Video quality if you manage to get one out of them is beyond sub par.
I subscribed to InVideo AI hoping it would simplify my video-creation process, but unfortunately I had a very disappointing experience. The cost is much higher , and yet the output quality did not match the price. Every time I used it I found the edited video didn’t come out the way I wanted; I ended up spending a lot of extra time fixing things myself. The credit system is confusing and seems designed to make you spend more. I was charged for credits even when the AI output was unacceptable. Customer support was slow and unhelpful when I reached out for help. Based on my experience, I don’t feel this tool delivered real value. Unless they significantly improve the editing accuracy, clarity of credit usage, and lower the cost, I cannot recommend it.
Utter garbage. After trying for two hours to get a non 3 armed avatar I canceled the subscription. I requested a refund on the same day (within two hours of signing up) and was told that it goes against their refund policy because I had burned tokens creating an avatar. Dreadful company, poor quality avatar and worse than that, no customer service.
Quick answers to the questions people ask most.
InVideo AI is an artificial intelligence-powered video creation platform that allows users to generate professional videos from text prompts. The AI analyzes your input and automatically creates videos with relevant footage, voiceovers, music, and transitions. Users can then customize and edit the generated content to match their specific needs.
You can create various types of videos including promotional content, social media videos, explainer videos, product demos, educational content, and marketing materials. The platform supports different formats and aspect ratios suitable for YouTube, Instagram, TikTok, and other social platforms.
No prior video editing experience is required. The AI handles the technical aspects of video creation, making it accessible for beginners. The platform features an intuitive interface with drag-and-drop functionality for easy customization.
InVideo AI offers multiple pricing tiers including a free plan with limited features and watermarked videos. Paid plans typically range from basic monthly subscriptions to premium annual plans with advanced features, higher export quality, and commercial usage rights. Specific pricing may vary and should be checked on their official website.
Commercial usage rights depend on your subscription plan. Most paid plans include commercial licensing, allowing you to use generated videos for business purposes. The free plan typically restricts commercial use and includes watermarks.
Video generation typically takes 2-10 minutes depending on the video length and complexity. Simple videos may be ready in just a few minutes, while longer or more complex content may take additional processing time.
InVideo AI typically offers customer support through email, live chat, and help documentation. Response times vary by plan level, with premium subscribers often receiving priority support. A comprehensive knowledge base and video tutorials are also available.
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Polarized pattern: few middle ratings. 63% of recent reviews are 4–5★ and 30% are 1–2★.
I paid for their subscription, made a video using their AI tool. The video was not up to standard and random text kept appearing that did not match the brief. I contacted support who said it was a "known" issue and support would resolve. This never happened. Also very hard to claim a refund so had to do so via merchant.
Don’t deal with these people they try to get you using the system and when you are fully invested the prices go through the roof It starts off free. Can you pay a little bit and then what you are hooked? I wanted $1000 Australian just for me to keep editing one video so that I could download it.
I am pretty shocked to be honest considering other good reviews I had seen. I asked it to generate an intro scene via AI and then uploaded original video to edit together. The AI completely ignored 8 clips that I uploaded and its generated clip was completely unusable. I was unable to get it to incorporate my footage no matter what as the generated video was so far off the mark that it couldn't be salvaged. The credits used amounted to ~100$!! I immediately wrote to support after it was clear the project wouldn't be salvageable for a refund of fee or credits and after about 5 exchanges of "This is a new technology sometimes it will misfire" I was neither able to get a refund of cash or AI credits. To not have any refund/ "exchange" when your product completely does not deliver is ridiculous. They would also not review my prompts and provide feedback. One of the worst dealings I've had with any online service I've ever had.
It supposed to be free but it’s not. Like 95% of the “free AI” is not free at all. Dont waste your time.
I’ve been using InVideo.io and was honestly excited — until their AI video generator gave my model three hands. Yes, three. Total visual glitch that I didn’t cause. The worst part? To “fix” it, they asked me to spend more credits — even though it was clearly their system’s error. That’s not a user mistake, that’s a technical fault. Forcing customers to pay again just to correct a bug is not okay. I reached out to support expecting a simple credit refund or free re-render, but instead got automated responses and upsell prompts. Feels like a scammy move, not a creator-friendly platform. If you’re considering InVideo, be warned: The AI visuals are hit or miss, and if it glitches, you pay twice. I’d love to see them fix this policy and actually stand by the quality they promote. Until then — creators, save your credits.
Invideo.ai. What a SCAM!!! read this before you sign up Tech Support I came across Invideo.ai from some influencer friends in the tech industry and also through ads. At first glance, the idea of generating social media content for our business through AI seemed very appealing — so we decided to try it. We signed up for the Generative Plan, which costs $120 per month, and includes 100 credits. Here’s where things went wrong. We started a project to generate a video. A pop-up notified us that the video would cost 18 credits, which we accepted. The generated content had some flaws (which we expected — AI isn’t perfect yet), so we continued and tried generating two “image-to-clip” assets. Each time, a pop-up told us it would cost 1.7 credits, and again we accepted. So in total, we knowingly approved 18 + 1.7 + 1.7 = 21.4 credits. Then suddenly, we got a prompt saying we had used all 100 credits and needed to top up. When we checked the usage history, we saw that the system had deducted credits every time we edited a frame within the original project — 11 credits here, 17 credits there, 9.6 credits there, etc. None of these deductions were ever shown or prompted to us. So instead of using ~21 credits we consented to, the platform drained the entire 100 credits in the background without warning. This feels extremely misleading and borderline scammy. No user should lose credits without a clear prompt or confirmation. It's not transparent, and it’s a terrible customer experience for a $120/month subscription. Just wanted to share so others are aware before signing up.
Yes, the chat agent Ish does misbehave and stops chatting with asked for customer support. PLEASE AVOID THIS SO CALLED invideo "AI" generator website. THE SITE OWNERS ARE MAKING EVERY STEP TO MAKE SURE THE REFUNDS ARE NOT ISSUED EASILY. These people are asking me to have a google account to fill a form in order to get the refund. I am not interested in having google account just for the sake of getting my refund over a useless products.
Doesnt work Tested out free version and the videos were so poor I thought I will pay for Plus and see if its any better. Every video loads to 5% then 47% then fails with no reason. Waste of money and now trying to find another provider
I purchased InVideo’s Max Plan ($600) on Oct 6, 2025. The Motion Graphics feature failed that same day — every render froze at 20% or threw “AI motion graphics isn’t the best fit.” I spent the next nine days trapped in support loops, running their test prompts and screenshots for them while the feature stayed broken. On Oct 9, I was offered 10 credits as a temporary courtesy. On Oct 13, after more troubleshooting, I was promised another 10 — then told those were the same ones from before. The credits only appeared after I called it out again on Oct 14. The tool remains unreliable for serious creative work. This isn’t about one glitch; it’s about poor accountability and misleading support. A full 98-page verified email record with exhibits (receipt + screenshots) exists, and a short public summary PDF titled “InVideo_MaxPlan_CaseSummary_AaronLoBue_Oct2025” is available upon request. Customers deserve working tools and clear communication — not circular responses and retroactive excuses.
Too expensive for the product not to be able to stick to the, Use My Script workflow. On top of that there is always a "Oops sometimes the system doesn't understand your prompts amd may not get it right". By the time you are done correcting the system's errors your generative credits are gone. Which leads you to purchase more. Its a rip off and Sora seems to have more and better options not to mention its cost efficient as well. Will definately be taking my business their soon as this membership is over.
After subscribing to this site and paying for the plus package, which is worth $35, I was unable to log in to this site after many attempts to log in. I will talk to them now and I hope that this problem will be solved.
Je suis extrêmement déçu par InVideo. Le plan Max est vendu comme une solution complète avec 200 minutes de vidéo incluses, mais en réalité il est rempli de conditions cachées : Les vidéos génératives consomment des crédits en plus, ce qui n’est absolument pas mis en avant au moment de l’achat. Impossible de créer une vidéo cohérente longue (8-10 minutes) sans exploser ses crédits. Une simple vidéo m’a coûté 200 crédits supplémentaires, ce qui est absurde pour un abonnement annuel à ce prix. Le stock inclus est limité et souvent incohérent, et si on veut des images adaptées, il faut encore payer. Le support se contente de renvoyer vers la FAQ, sans jamais reconnaître le manque de transparence commerciale. Résultat : un abonnement payé 600 € l’année qui ne correspond pas du tout à la promesse affichée. Je déconseille fortement.
Too Expensive. You cannot only make 3 videos for the month out of 30 days for the $35 plan and only 7 with the Upgrade. Waste of time and your money Dont do it
Yes, InVideo AI supports multiple export formats including MP4, and various resolutions from HD to 4K depending on your subscription plan. You can also choose different aspect ratios optimized for specific social media platforms.
Video creation limits vary by subscription plan. Free plans typically have monthly video generation limits, while paid plans offer higher or unlimited video creation quotas. Premium plans generally provide the most generous usage allowances.
Most subscription plans can be cancelled at any time through your account settings. Monthly subscriptions typically don't have cancellation fees, though you'll retain access until the end of your billing period. Annual plans may have different terms, so it's best to review the specific cancellation policy.
InVideo AI is an artificial intelligence-powered video creation platform that enables users to generate videos from text prompts and scripts. The service utilizes machine learning algorithms to automate various aspects of video production, including scene selection, voiceover generation, and visual editing. The platform is designed to help content creators, marketers, and businesses produce video content without requiring extensive video editing expertise.
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