Kept me in the loop all through the…
Kept me in the loop all through the transaction. Was very polite and helpful through out. Would highly recommend to friends and family

10 months ago
Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding some... See more
Kept me in the loop all through the transaction. Was very polite and helpful through out. Would highly recommend to friends and family
Federica and Trina have been so helpful with everything and very friendly and amazing all at the same time I’d recommend this service all day long. 😊
I am writing to express my heartfelt appreciation for the exceptional service provided by your letting agent, Daryl from Newcastle. Throughout my experience with your agency, Daryl's professionalism, dedication, and outstanding service have far exceeded my expectations. From our initial interaction, Daryl demonstrated an impressive knowledge of Property Guardianship and a genuine commitment to understanding my preferences. His attention to detail and proactive approach ensured that every aspect of the licensing process was handled seamlessly. Daryl was always available to answer my questions, provide valuable insights, and offer solutions with a friendly and approachable demeanor. What particularly stood out was Daryl's exceptional communication skills. He consistently kept me informed at every stage, ensuring that I was never left in the dark. His ability to explain complex matters in a clear and concise manner made the entire process stress-free and enjoyable. Daryl's dedication to delivering outstanding customer service is truly commendable. His professionalism, reliability, and positive attitude have made a significant impact, and I feel fortunate to have had the opportunity to work with him. He is a credit to your agency (AdHoc) and a shining example of excellence in the licensing industry. I wanted to take a moment to acknowledge Daryl's hard work and thank him for making my experience such a positive one. I will certainly be recommending AdHoc, and specifically Daryl, to friends and family in need of letting services for property guardianship. Thank you once again for the exceptional service Daryl. I look forward to working with your agency in the future.
I'm a current property guardian and relocated from one Adhoc property to another. The process was very straightforward and both Martin at the Leeds branch and Kasia at Birmingham were very helpful and professional.
Where do I start!!! ....so last week was a very sad week leaving a beautiful dwelling I'd had the pleasure of calling my home for 12 years! Yes I'd been in the same property as a gaurdian for adhoc ...I could go on and on and thank all the staff over the years but Would just like to thank Rob Lee and Graham theses guys are the best in the business no job ever seems a problem of handyman Graham and Rob and Lee are great guys who have always been on hand to help even on days off.... I hope we will meet again in the future best wishes Craig
AD HOC is the best property management company I have ever used since this Millenium. The checks were thorough, professional and courteous. Calls I received were courteous And the place I lodged was exactly what I needed. But what really stood out was the professionalism & politeness of Martin D. Fair & direct. The toilet cracked and started leaking in 12 hrs from reporting to him a new one was fitted. Their staff were polite all theough The all inclusive fee for lease was reasonable but not extortionate. I got my deposit back & intact no problem . Martin D. is an asset to his employer & does sincere credit to his firm. If you need accomodation and hoc is the place reasonably priced , usefull & efficient. -Nigel West Yorkshire.
Robert Cross dealt with me through my whole moving process and was incredibly helpful, fast and efficient everything, from dealing with my documents to the viewing and especially check in, all the information I needed to know was delivered in a friendly and concise manner which I greatly appreciated being nervous it put me completely at ease, very proud to be a property guardian and to be a licensee of Ad-Hoc, a massive thank you to Robert and all the Ad-hoc team!
The experience with your service provider especially Ms Trina was awesome and welcoming giving every detail of how to handle the property. It was great!
Best place to live and affordable licence fee(rent). Supportive management and ease to contact any time. Highly Recommended
In my search for a cost effective and temporal accommodation in the Southwest of England, I found the company (AdHoc) online and after filling the contact form I received a call from Federica (Feda). Indeed she was God sent. Aside from making the paperwork process extremely straightforward, she also did a close follow-up to ensure all my credit and reference checks were completed within record time (barely a week). I've moved in, and that nagging accommodation stress is totally gone. Thanks to AdHoc and their superstar staff Feda.
Federica Ventimiglia assisted me with my application and was in constant communication though out the entire process. I was impressed with level of attention and customer service I received.
Definitely the best property management company I've dealt with since moving to the UK. Rob here in Liverpool has been wonderful - super friendly, responsive, and helpful. Also totally transparent and honest, which I'm sure we all know is an absolute rarity in this business. Thank you!!
Very good customer care
Ad Hoc help me to find a new place to live as a property guardian Daryl gave me and explained all the information I needed and show me the new house in Newcastle upon Tyne We signed a proper contract online with extensive details Very professional good company
Charlie has been amazing couldn’t have made this transition easier always there to answer any questions honestly I thank him very much and look forward to working with this company more!
Federica was so lovely when I came for viewing and also handling the key to me.she made me feel at home and she makes sure you understand everything before she proceeds.Federica deserves this five star🥳❤️
Satisfactory
I have had the most welcoming experience whilst moving into my property with Ad Hoc. Daryl and Nikki have provided me with everything I’ve asked for and have been so helpful toward me. Appreciate all the help and would highly recommend. I’m looking forward to staying with Ad Hoc for long term :)
Great experience being a guardian. Good service and cheap rent, also service is good. Fast response to any problems in the property, sadly I'm moving out coz my partner is coming here in the UK tenants are already maxed out, so need to find another place. Many thanks to adhoc and specially to Trina Lewis.
I recently became an AdHoc Guardian. Federica made the process, which at first appeared daunting, easy and straightforward. 10/10 based on my experience with her. - Morgan
Based on analysis of 31 reviews rated 1-2 stars for Ad Hoc Property Management Ltd
“I first rented with Adhoc late 2021 and found it to be good, but after that property closed, they went downhill in my...”
“I don't usually give bad reviews, but I'm really annoyed this time”
“No proper management at all”
“If I could put less than a star I would You will end up living in the worst and unsafe places on earth and you will p...”
“I was hoping I wouldn’t have to do it this way, but I’m left with no choice”
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Ad Hoc Property Management Ltd specializes in professional vacant property protection through innovative solutions such as live-in Guardians and advanced security measures. The company caters to property owners and landlords looking to safeguard unoccupied properties while minimizing costs associated with vacancies. By providing Guardians, many of whom are key workers, Ad Hoc enables affordable living arrangements that benefit both the occupants and property owners. With a national presence across the UK, Ad Hoc offers tailored services that ensure properties remain secure and well-maintained. Their stringent vetting process helps ensure that Guardians are reliable occupants, while the company’s flexible terms make their services accessible to a diverse range of property types, including former schools, offices, and residential buildings. Ad Hoc Property Management Ltd is committed to delivering effective property management solutions that offer social value and peace of mind for property stakeholders.
Ad Hoc Property Management Ltd receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and friendliness of the staff, particularly individuals like Daryl, Claire, and Federica. Customers frequently highlight their smooth moving experiences and the ease of the sign-up process, appreciating the quick service and great communication throughout. Many express satisfaction with the properties themselves, noting the affordability and quality of the accommodations. However, a small number of reviews mention issues such as poor building conditions and maintenance delays, indicating that some properties may not meet expectations. Despite these criticisms, the overall sentiment remains highly favorable, with most consumers recommending Ad Hoc for its supportive staff and positive property experiences.
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