Worst experience of moving in my life so far. We weee told we would be on a rolling contract of 6 months, as the property we are moving into hasn’t been used for a long time. Let alone did we pay a holding fee, we also had to pay another £1,100 which I know is normal, but when we moved in, the keys weren’t organised, the hot water wasn’t working, we had no connection on our phones, no cooker, the white goods were still in the property so my family members had to carry them outside themselves. There was dead flies and spiders everywhere, windows weren’t clean, cobwebs, stains on the walls, doors had marks and things stuck on them, everything except the floors were not clean. The representative left 15 minutes after we were there and that’s because there was lots left to do. We were given false information on the property and the surroundings of it. The company just seem to want there rent money paid and don’t care about evicting their tenants 3-6 months later down the line. We moved in and moved out 9 hours later. Three of us took the day off work to do this house move and it was a waste of time. I will never trust Ad hoc properties again, such a shame!
