Review summary

Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

B
Worked at problem until solitio

Worked at problem until solitio. Found.

JF
Layla helped find the right flights for…

Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.

R
Very pleased with the speed and…

Very pleased with the speed and efficiency we received.

J
Joe Godwin

I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.

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All reviews

859 total • Write a review

Showing 211 - 220 of 855 reviews
BW
5 out of 5 stars

Our agent's name is Ace

Our agent's name is Ace. I was pretty demanding with what we were looking for in flights as far as dates and class, i.e. business or premium. Ace went out of his way to find flights for us, offering a number of options and finally getting our reservations.

Date of experience: December 22, 2024

TW
5 out of 5 stars

My travel consultant Enzo was very…

My travel consultant Enzo was very helpful and patient.

Date of experience: December 22, 2024

C
5 out of 5 stars

Helpful and professional

Carlos was extremely helpful and prompt. Took the stress out completely!

Date of experience: December 22, 2024

DA
5 out of 5 stars

Comfortable experience

The timely response to my emails, even in spite of the time difference, and the help and expertise from Carlos was invaluable. We will be referring clients on to Above 9 Travel and in particular Carlos.

Date of experience: December 21, 2024

UK
5 out of 5 stars

My agent Thomas organized my flights…

My agent Thomas organized my flights perfectly and in a very friendly manner. My yesterday’s flight from Toronto to Vienna was very pleasant.

Date of experience: December 20, 2024

SH
5 out of 5 stars

Mir hat besonders die Geduld

Mir hat besonders die Geduld, Ausdauer und Höflichkeit des Mitarbeiters gefallen. Mit welcher Geduld er versuchte das passende für mich zu finden. Ein großes Lob für Ihn Danke komme gerne wieder Simone

Date of experience: December 19, 2024

JS
5 out of 5 stars

My whole experience has been flawless…

My whole experience has been flawless and I couldn’t recommend more to book your business flight with them. He’s offered me many flights choices and was patient with me choosing the best flight. Communication was A++ the travel agent Ace answered me quickly through what’s app. Just like having your own travel concierge !! I also ask him about other flight I had to do and offered me choices without obligation to book. Truly looking forward to book my next flight with him !

Date of experience: December 18, 2024

A
4 out of 5 stars

A useful experience

It was nice to have someone care in a most friendly way for all the different travel options which were possible. Point of improvement: It would have been good to give a little more information that the flights are not guaranteed when offered and that it can happen, that suddenly it becomes more expensive - the same way as if one books oneself online...

Date of experience: December 18, 2024

CO
5 out of 5 stars

I had very specific needs and they were…

I had very specific needs and they were able to find what I was looking for which took a little bit of extra time, but they went the extra mile to do it

Date of experience: December 17, 2024

Mf
5 out of 5 stars

Good price

Good price, good service.

Date of experience: December 16, 2024

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