Worked at problem until solitio
Worked at problem until solitio. Found.
4.9
Excellent
859 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Above9 Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Layla helped find the right flights for…
Layla helped find the right flights for my family vacation. She was very patient adding frequent flyer accounts or changing the dates of a flight to get it just right.
Very pleased with the speed and…
Very pleased with the speed and efficiency we received.
Joe Godwin
I continue to work with Above9 Travel for one single reason - JOE GODWIN. He is the epitome of what perfect customer service means. He is truly exceptional in every sense of the word.
Company details
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Website
above9.travel
All reviews
859 total • Write a review
Showing 201 - 210 of 855 reviews
VP
Vlad P
US
Strange, counterproductive and unpleasant experience
We made a reservation with Above9 for a transcontinental trip at a price that was less than published airline fare. When the purchase was completed we checked the reservation on the airline website and were shocked to discover an extra segment not connected to our trip. When we asked the agent for an explanation he tried to lecture us that it was "normal" and a "complementary" one from the airline. In many years of travel we never heard of "complementary" segments but did hear of agents playing games with routing that can get travelers in trouble. We told the agent to either remove that segment from the reservation or cancel the entire reservation and issue a refund. It took a lot of arguments and only a threat of disputing the charge through the credit card resulted in cancellation. We still do not know what game they were playing but want no part of it. After this experience we read the negative reviews (which we should have done before) and because of aggressive responses from the company including legal threats we kept all text exchanges, emails and screenshots. This was a strange, counterproductive and unpleasant experience.
Date of experience: January 10, 2025
tA
Extremely quick
Extremely quick, very efficient, listened to what I wanted and gave me several options at a decent price. Highly reccomend!
Date of experience: January 3, 2025
GW
Excellent service
Excellent service; Raz was so patient; helpful; and charming; and very understanding of my requirements, l highly recommend him and the company. I look forward to my business class flights to Lusaka via Doha that he has organised for me.
Date of experience: January 1, 2025
M
Mario
US
Best results and highly responsive!
I have been dealing with Above 9 for several years for all our flights. Silvester is my agent and he is always looking for the best deal and compatibility with our travel requirements. This time was no exception! Thank you
Date of experience: December 29, 2024
MH
Donovan was very helpful and…
Donovan was very helpful and knowledgeable
Date of experience: December 29, 2024
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