Above9 Travel
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14 hours before departure
14 hours before departure, an unfortunate glitch happened to our airline reservations for our flights from Miami to Manila and back. It’s probably the worst nightmare one can have for any trip that’s been planned way in advance. Joe Godwin, the supervisor for Above 9, stepped right in to rectify and rebook our flights in warp speed that allowed us to depart as scheduled. He was calm, reassuring, professional, kind, accommodating, compassionate and totally confident in his ability to work wonders to resolve our problem. His rapid emails and quick response to all our concerns in the course of a limited time frame was nothing short of a miracle. Joe, we salute you, we are forever grateful to you and we are clients of Above 9 for life because of what you pulled off to help us. You certainly earned more than the 5-star rating this review gives.