Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

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A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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CF

Chok Fong Ong

5 out of 5 stars
Very good

Very good service and communication

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Showing 41 - 50 of 996 reviews
c

Great Service

Great Service, quick, easy, informative and all very seamless

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SO

Liverpool FC Experience.

I went to the Liverpool V Newcastle Premier League game with my two sons. I booked this trip through Abbey Travel who were brilliant and very helpful throughout. It has given us lasting memories that we will cherish.

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CT

Really helpful and friendly service

Really helpful and friendly service. Very straightforward. And appreciate how quickly I was sorted for what I needed. Would recommend.

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MR

Very helpful and staff have great…

Very helpful and staff have great patience with us older travellers,

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a

Jennifer Dinern Killarney Abbey travel…

Jennifer Dinern Killarney Abbey travel went above and beyond for my booking to Lapland I had many special requests which took many calls back and forth and Jenifer kept researching for me until we found the perfect holiday Thank you Jennifer Amazing, friendly experienced & professional

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Ow

5 star service

I would highly recommend Abbey Travel and in particular Michelle. Her knowledge and customer service are outstanding. Nothing was too much trouble.

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ac

Great experience from start to finish.

From start to finish I found the experience with Abbey Travel excellent. Everything was very straight forward, the hotel was way beyond our expectations and any queries I had regarding the booking were dealt with very efficiently. I will definitely be making plans with them again.

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BH

We’ve booked two trips to Disneyland…

We’ve booked two trips to Disneyland Paris with Charlotte in Abbey travel and I would highly recommend. Easy, friendly and a dream to deal with.

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JH

Avoid at all costs

Avoid at all costs! We booked a week (November 2024) at the Aguamar hotel Tenerife on the recommendation of Abbey Travel Dublin and were so disappointed. 1st room was filthy, bathroom had rust and black mould all over it. Moved next day to a better room but woken at 8am on Monday morning with major construction work next door which included huge plant and machinery breaking rocks. It continued until 5pm so could not stay near because of the noise. Ended up having to pay another €1,200 for another hotel for last 4 nights and no compensation from either the Aguamar Hotel or Abbey Travel 😡 Holiday from hell. Worst experience ever! So disappointed with Abbey Travel and will never use them again. On that reply to my review NOT GOOD ENOUGH!! My contract was with Abbey Travel (not the Aguamar hotel) who should have known what you were selling, there were 3 heavy plant ROCKBREAKERS NEXT DOOR WORKING FROM 8am until 5pm We couldn’t sit at the pool or the balcony for the noise!!! Why are you recommending hotels that you know nothing about? Shame on you taking people’s hard earned money!

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GC

very easy to sort through.

It was very easy to sort through and find the best hotel and flight price. I was well pleased with the price .

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