Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

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All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
M
5 out of 5 stars

I had a lovely and helpful chat with a…

I had a lovely and helpful chat with a girl called Linda she was really nice and helpful a pleasure to chat with

Date of experience: June 11, 2025

UL
5 out of 5 stars

Easy to negotiate on line App

Easy to negotiate on line App. Price was also within the average rate for the time of year, by comparison to other company's advertising.

Date of experience: June 11, 2025

PM
4 out of 5 stars

Very quick and easy booking no delay in…

Very quick and easy booking no delay in receiving information and documents

Date of experience: June 11, 2025

J
5 out of 5 stars

Miami Cruise Seascape

My husband and I just came back from Miami and a Caribbean Cruise on the MSC. Thanks to Michelle Hannigan who took full reins on organising the trip and giving us the best advice possible. We would not hesitate using Abbey Travel again, especially Michelle for booking future holidays 😎

Date of experience: June 10, 2025

NR
5 out of 5 stars

Many thanks Abbey Travel

Many thanks Abbey Travel. Made another wonderful trip for us . Couldn’t be happier with every aspect of your service.keep up the excellent service you deliver on

Date of experience: June 4, 2025

pk
5 out of 5 stars

The kindness of Kate

The kindness of Kate

Date of experience: June 4, 2025

KM
5 out of 5 stars

Kate McGillycuddy

Kate McGillycuddy always goes the extra mile. She is an absolute pleasure to work with and should be treasured. Karen

Date of experience: June 4, 2025

c
5 out of 5 stars

Very easy to book even the same place

Very easy to book ev

Date of experience: June 3, 2025

JC
5 out of 5 stars

ABBEY TRAVEL KILLARNEY

The staff at Abbey Travel are fantastic they are always helpful and knowledgeable. I couldn't recommend them enough. They make holiday planning easy.

Date of experience: June 3, 2025

c
5 out of 5 stars

Don’t rule out travel agencies…. Great price, great service

No issues , everything went smoothly

Date of experience: May 27, 2025

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