Review summary

Abbey Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

E

Elaine

5 out of 5 stars
Thank you Suzanne and Abbey Travel

Our Lapland trip was absolutely magical, and we owe a huge part of that to Abbey Travel – especially Suzanne, who was simply outstanding from start to finish. From the moment I considered booking our trip to Lapland, Suzanne was incredibly patient, helpful, and always honest with her advice. She kept us updated every step of the way, answered all our questions (no matter how small!), and made sure we had realistic expectations – which actually made the whole experience even better. The trip itself was unforgettable – meeting Santa, husky sledding, reindeer rides, and the stunning snowy scenery. Thank you, Suzanne and Abbey Travel, for helping us create memories that will last a lifetime. Highly recommend!

Useful
Share
A

AnnMarie

5 out of 5 stars
Awesome customer service

Awesome customer service Tx so much Abbey Travel team!!!

Useful
Share
CF

Chok Fong Ong

5 out of 5 stars
Very good

Very good service and communication

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
FS

Fantastic Services

www.fantasticservices.com

4.746 out of 5 stars

4.7 (1000)

IC

International Card Services

www.icscards.nl

4.188 out of 5 stars

4.2 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.615 out of 5 stars

2.6 (1000)

ET

Evolution Travel

evolutiontravel.it

4.928 out of 5 stars

4.9 (1000)

All reviews

1,000 total • Write a review

Showing 51 - 60 of 996 reviews
AP

The travel agent wS very helpful and…

The travel agent wS very helpful and understanding of my needs

Useful
Share
cM

Their all beautiful people

Their all beautiful people

Useful
Share
MK

Excellent service

Excellent service

Useful
Share
MK

Today

Today, I booked a cruise with Abbey travel. I found the experience very pleasant. I dealt on the phone with a young lady called Emily and she couldn’t have more helpful and attentive. I will be returning to Abbey travel in the future.

Useful
Share
MC

Thank you Paul & Abbey Travel

I'm just back from Manchester and it was a brilliant weekend. I would like to thank Paul for all his help in organising the trip. We went to a Manchester United game and everything was just perfect. Paul was very informative and was very helpful with any additional questions I had. He was a pleasure to deal with.

Useful
Share
P

Terrible 1st time experience

Unfortunately,or fortunately, I will not be booking with Abbey Travel for our first family trip of 6 to Australia. The lady I spoke to gave me 10.37 minutes of her time. She still has no idea if we will have accommodation. She advised me to book direct with the airlines as it is cheaper. She just did not listen, or should I say she couldn't, as she kept cutting me short and wouldn't let me tell her our full requirements. Disapointing to say the lease

Useful
Share
Dd

Charlotte the agent was brilliant…

Charlotte the agent was brilliant absolutely first class could never do enough for me and would always be happy 😆

Useful
Share
PM

I have booked my yearly trip to…Australia

I have booked my yearly trip to Australia with Abbey Travel for many years now. I find their professionalism and personable staff so easy to deal with. Kathryn goes out of her way to advise on different options available. Thank you all for your service.

Useful
Share
DF

Excellent service…

I have booked with Abbey Travel for the last 30 years. I have made annual trips to Vancouver to visit family. I dealt with Tom Brazel for 28 years and Kate, Jennifer and Orla. Each one of them has been very efficient, gracious and helpful. I am fortunate to have a trustworthy travel company as I know I will be well looked after

Useful
Share
sm

So easy to deal with

So easy to deal with, I booked a trip to a Manchester United game, after a few emails my trip was booked the same day, all information provided was excellent and I was at ease through the whole process, the lads are looking forward to their upcoming trip, Thank you to Paul and everyone at Abbey travel 😀

Useful
Share
Previous1•••567•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.