48 Mobile has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.
The worst operator I've ever used. The internet is absolutely unstable. The speed is 0.2mb/s and this is 4g coverage? According to diagnostics, it feels like they're "scattering" it across different servers, like some kind of parasite. Ping is crazy. +- normal internet only at night. I don't recommend it
False Advertising Buyer Beware. You have to purchase a plan by contract before you get your free month and then you have very little data as they say it's a FAIR USAGE POLICY. Absolutely A Disgrace. It Looks like a great deal but it's not. Beware.
Can't watch YouTube videos 0.2 mb speeds , zero accountability. Shambolics π
Absolutely terrible. Indescribably useless. Data rarely ever works, and if it does, itβs 3g. There is no roaming despite what they say. Iβve tried everything and even got in contact with 48 to fix the issue and still nothing works. On top of that, you are not able to call non Irish numbers. UK, Spain, America etc. Complete joke. I donβt understand how something can be so useless. I am not usually the type to leave reviews and complain about things, but holy god 48 is terrible. The price is good, but the quality of services needs a serious overhaul.
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Had difficulty getting roaming working. Agent in chat help platform resolved same, quickly. Would be useful if these steps were available on website...
Date of experience: July 8, 2024
Roaming not working in uk. Chat Agent on their website sorted it super quick Great plan price
Date of experience: July 7, 2024
US
Was a critic over the years but stuck with 48 as they pioneered very cheap mobile phone access. In past year they have resolved the roaming problem and all is good. Now almost always get automatic roaming 4G cover when in UK and continent. Excellent result. Well done 48.
Date of experience: July 4, 2024
Is everyone having problems to connect to the Internet? I was having a reasonable Internet access until 1 month ago. From 1 month to now the internet is literally just not connecting... I cannot do a simple Google search and when trying to watch a football match it stops every 2 seconds watching. π£π£π£ It's impossible to load any simple website. Very frustrating π€
Date of experience: July 2, 2024
I was in Bulgaria recently for 3 weeks No service at all despite upgrading to their new 5g package. I am now home in ireland and this evening I can't stream Facebook content or tick-tock as it keeps buffering. I have not been able to stay connected to the internet for the last two hours! This is not the first time this has happened. When my monthly contract is up I will be dumping this runish supplier.
Date of experience: June 28, 2024
While 48.ie may be a good s Cellular service I think it's very sneaky that they don't make it clear that their free 1gb trial will not allow you to assess their 5G capability as they don't include 5G in their trial.
Date of experience: June 24, 2024
US
Ordered a SIM card.Wouldnt activate.Comtacted customer services three times in the past week.Promised repeatedly it would be sorted within 24hrs.Still waiting eight days later.At one stage promised it would be sorted last Saturday.Sunday contacted them and agent said tech do not work weekends.Another agent just promised me it would be sorted in 24hrs.... Saturday? Avoid at all costs.Worse than ryanair....
Date of experience: June 21, 2024
Was trying to register,their app is the worst could get it done.Went online and double the amount was taken from my bank account but not credited to my 48 mobile account. It's been 4 days now, nothing done.I am offline,can't make calls and seriously regret going for them.Should have stayed with my old provider,the grass is not always greener.Contacted online support team,was promised twice it will be sorted asap but nothing done.Avoid these scammers.
Date of experience: June 18, 2024
just left 48 so called mobile this company should be banned from providing service as it does not provide roaming no roaming at all even in northern Ireland and UK definitely not in Europe
Date of experience: June 16, 2024
If I could give 0 stars I would. 48 Mobile is fine unless you need data roaming outside Ireland then it simply doesn't work. Have been abroad twice last 3 years (France and Spain) and both times data roaming didn't work on kids phone.. Followed all the long and pointless troubleshooting excerise to no avail.. Had ordered new sims after roaming didn't work the 1st time abroad which 48 mobile recommended.. Rubbish service while abroad. Just cancelled 48 mobile.. Save yourself the hassle.. Don't bother !!!
Date of experience: June 10, 2024
