Review summary

48 Mobile has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
The worst operator I've ever used.

The worst operator I've ever used. The internet is absolutely unstable. The speed is 0.2mb/s and this is 4g coverage? According to diagnostics, it feels like they're "scattering" it across different servers, like some kind of parasite. Ping is crazy. +- normal internet only at night. I don't recommend it

c
False Advertising Buyer Beware.

False Advertising Buyer Beware. You have to purchase a plan by contract before you get your free month and then you have very little data as they say it's a FAIR USAGE POLICY. Absolutely A Disgrace. It Looks like a great deal but it's not. Beware.

MA
Can't watch YouTube videos 0.2 mb…

Can't watch YouTube videos 0.2 mb speeds , zero accountability. Shambolics 👎

R
PATHETIC

Absolutely terrible. Indescribably useless. Data rarely ever works, and if it does, it’s 3g. There is no roaming despite what they say. I’ve tried everything and even got in contact with 48 to fix the issue and still nothing works. On top of that, you are not able to call non Irish numbers. UK, Spain, America etc. Complete joke. I don’t understand how something can be so useless. I am not usually the type to leave reviews and complain about things, but holy god 48 is terrible. The price is good, but the quality of services needs a serious overhaul.

Company details

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48.ie

All reviews

409 total • Write a review

Showing 41 - 50 of 405 reviews
JO
2 out of 5 stars

It only works smooth in Ireland

It only works smooth in Ireland. Please don’t use it for travel, I can make calls but there is no access to internet. In todays age with online shopping,checkin, booking is pretty useless. Thank god I have two phones so I can hotspot from my vodafone 🥵

Date of experience: October 29, 2024

C
2 out of 5 stars

I have been with 48 for about three…

I have been with 48 for about three years on the very keen €7.99 pm. My data/voice roaming has never worked. The technical team have failed to solve the problem. I have been to Northern Ireland, Spain, Italy, Bulgaria, Greece and not a shred of coverage did I have. Also, the final straw for me was this week when I got cut off when their auto-renew function failed. No warning or grace period. Just cut off. No voice or data despite this being their error. I was left without any service for nearly 12 hours. I will find a new provider soon.

Date of experience: October 23, 2024

CP
5 out of 5 stars

Just a simple great service

Just a simple great service, calls, texts unlimited data, mostly on 5g . One simple payment of €12.99 per month, what could you possibly no like about this? Im with 48 for over six years as are all of my family and friends. Ok you do need to read the instructions when going abroad, but what do people expect thinking that each country are the same when it comes their mobile networks. The people here who are giving one star should have have read the instructions,have bank problems before they signed up to 48 we have had no problems and any Ive heard of have been sorted out with no problems, fools and their money are easily parted , so if you cant read and cant do online bank or shopping stay with your overpriced provider.

Date of experience: October 17, 2024

LC
5 out of 5 stars

Have been with 48 now for past few…

Have been with 48 now for past few months and have no problem where I live bad signal with all networks but so far 48 is best with me

Date of experience: October 17, 2024

N
2 out of 5 stars

DON'T BOTHER

DON'T BOTHER. worst for roaming. Never had as much problems when I switched. No help.

Date of experience: October 14, 2024

HB
1 out of 5 stars

Bank declined one month payment due to…

Bank declined one month payment due to freezing my account for possibly fraud activity. My service was immediately stopped and though I paid 30 euro into my account my service has not been returned. I have tried to renew my monthly subscription but 48 is blocking me everytime. So frustrated I am looking at other companies

Date of experience: October 14, 2024

c
5 out of 5 stars

So far so good.

So far, (3 weeks in) it is,what it says on the tin. Haven't used roaming yet but within Ireland, speed is good, no data or calls dropped. It's on the 3 network and it just seems to work. It was easy to set up, sim arrived within 5 days, phone was previously on 3 network so no unlocking required. Based on my experience so far, I'm not sure how the negative reviews are warranted. We'll see how it performs over the coming months but pretty impressed so far.

Date of experience: October 9, 2024

UY
1 out of 5 stars

Dirt

I only gave them one star because I cant select lower. Stay away from this shower of gangsters. They somehow managed to pay for someone elses account with my card and refused to give a refund. The two agents I dealt with were the most horrible people I ever dealt with. They told me initially that they would refund me, then to do a charge back - which I couldnt do because it was passed the visa rules. Then they told me to contact the person directly. Then they stopped replying to me. Absolutely horrible.

Date of experience: October 9, 2024

BJ
1 out of 5 stars

Agent is useless to solve this issue...

It is a fun.... I activated my sim worked few hours..... Now it is not workings since to days... Neithor call or data... If i could get my refund it will be great... And this headache cn avaoid

Date of experience: October 1, 2024

V
4 out of 5 stars

Good quality of Internet and calls

Good quality of Internet and calls. Good price for service. Live support chat is very useful and quiet quick to response. The only one bad thing - app for the IOS. It's pretty laggy.

Date of experience: September 30, 2024

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