48 Mobile has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.
The worst operator I've ever used. The internet is absolutely unstable. The speed is 0.2mb/s and this is 4g coverage? According to diagnostics, it feels like they're "scattering" it across different servers, like some kind of parasite. Ping is crazy. +- normal internet only at night. I don't recommend it
False Advertising Buyer Beware. You have to purchase a plan by contract before you get your free month and then you have very little data as they say it's a FAIR USAGE POLICY. Absolutely A Disgrace. It Looks like a great deal but it's not. Beware.
Can't watch YouTube videos 0.2 mb speeds , zero accountability. Shambolics 👎
Absolutely terrible. Indescribably useless. Data rarely ever works, and if it does, it’s 3g. There is no roaming despite what they say. I’ve tried everything and even got in contact with 48 to fix the issue and still nothing works. On top of that, you are not able to call non Irish numbers. UK, Spain, America etc. Complete joke. I don’t understand how something can be so useless. I am not usually the type to leave reviews and complain about things, but holy god 48 is terrible. The price is good, but the quality of services needs a serious overhaul.
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Just joined. Internet max speed for me was 0.5mbps. Takes 5 minutes for a web page to load, despite full 4G connection. Just left
Date of experience: November 12, 2020
So I decided to join up after considering Gomo ,I seen someone mention 48.ie on Facebook being 7:99 a month .I've been with Tesco for last 11 years and was paying €15 a month for a measly 15G data which I always used before next month. Ok so far my experience has been very good ,my wife and I both have had no issues so far ,we kept our numbers and for 7:99 a month with no contract cant go wrong .100 gigs a month is just insane and great to have no worries that I can stream as much Amazon music as I like while driving . We both donated 5gigs each to the food cloud which is very good because this creates meals for the hungry ,I like the concept and so far very happy with 48
Date of experience: November 10, 2020
US
The recruit a friend and get free credit is a scam! I recruited a friend who had never heard of 48,,however I had a sim sent to her add, she’s now a customer of 48 and they said I didn’t order her sim through the recruit tab or whatever, and neither of us will get the free credit we were promised. We are both leaving this company as soon as our current membership ends...if it sounds too good to be true it usually is.
Date of experience: November 9, 2020
US
Have not been able to contact support for 48.ie. Live chat has not been available all day. The prices for unlocking phones is also incorrect. Contacted the one company and they said 48.ie has not updated their site in 3 or 4 years which is why there is a big difference in unlocking price and time frame is incorrect.
Date of experience: November 9, 2020
The support is non-existant. Sent email and waited three weeks with follow up email and still nothing back. Worst "support" I've experienced!
Date of experience: November 9, 2020
Switched over to 48 two weeks ago after disastrous coverage with GoMo and I find it excellent. Web chat very helpful. I'm getting all the family switched over to 48. Word of warning - it is too late to order the €7.99 SIM now, you won't have it before the offer expires (10 Nov), as offer begins only when you activate the SIM, and it takes 3-5 days to deliver.
Date of experience: November 7, 2020
US
This network is a joke the customer service is non existing the fact regarding carryover data is fictional 5 mb thats all you will have nearly all your data leftover as it is never going to work anywhere in Ireland for 8 euro you would think great value save time and frustration just trow your 8 euro in the toilet where this network will end up
Date of experience: November 7, 2020
Just changed over at first thought internet not working speed wise very slow could not stream anything was onto chat help 5 times trying to sort out all were doing there best to help had me changing settings on apn a good few times no success was told to reorder sim in case that was faulty went looking at it properly tonight went in to mobile network changed network mode to 3g only restarted phone and hey presto was able to watch YouTube with no interruption and 48 app now reacting normally so fingers crossed I am all sorted hope this helps someone else 🙂
Date of experience: November 3, 2020
Do not bother to move to this provider. Total waste of time and money. App wont work, customer care is a joke. Avoid at all cost. 100% disaster.
Date of experience: November 2, 2020
