Review summary

48 Mobile has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
The worst operator I've ever used.

The worst operator I've ever used. The internet is absolutely unstable. The speed is 0.2mb/s and this is 4g coverage? According to diagnostics, it feels like they're "scattering" it across different servers, like some kind of parasite. Ping is crazy. +- normal internet only at night. I don't recommend it

c
False Advertising Buyer Beware.

False Advertising Buyer Beware. You have to purchase a plan by contract before you get your free month and then you have very little data as they say it's a FAIR USAGE POLICY. Absolutely A Disgrace. It Looks like a great deal but it's not. Beware.

MA
Can't watch YouTube videos 0.2 mb…

Can't watch YouTube videos 0.2 mb speeds , zero accountability. Shambolics 👎

R
PATHETIC

Absolutely terrible. Indescribably useless. Data rarely ever works, and if it does, it’s 3g. There is no roaming despite what they say. I’ve tried everything and even got in contact with 48 to fix the issue and still nothing works. On top of that, you are not able to call non Irish numbers. UK, Spain, America etc. Complete joke. I don’t understand how something can be so useless. I am not usually the type to leave reviews and complain about things, but holy god 48 is terrible. The price is good, but the quality of services needs a serious overhaul.

Company details

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48.ie

All reviews

409 total • Write a review

Showing 231 - 240 of 405 reviews
M
4 out of 5 stars

5 stars in Ireland, 2 stars when roaming

Perfect in Ireland, needs to improve roaming partnership as in some countries 48 connects to 2G which is useless.

Date of experience: May 1, 2022

N
5 out of 5 stars

Great value for money and great service

Great value for money. It's not perfect. I had difficulty connecting to a network in Italy but got immediate help from Customer Care. 48 uses Three, one of Ireland’s leading mobile networks

Date of experience: April 26, 2022

RA
5 out of 5 stars

We have found 48 mobile to be excellent…

We have found 48 mobile to be excellent and are paying 40 euro less than we paid previously with Vodafone. Yes, there may be problems with setting up roaming, but treat it as an Irish mobile system and be very grateful for what you are getting for 10.99 per month. If you can afford expensive holidays abroad on a regular basis, then blooming well get a more expensive phone package and stop whining.

Date of experience: April 24, 2022

MJ
2 out of 5 stars

48 Roaming poor experience.

Have just returned from a short break to Italy with family of 4 and had very poor experience using 48 sim. Followed all instructions and managed to get voice only connection with 2 phones but no data connection. The other 2 phones would not indicate either voice or data. If you are going overseas, recommend you print out instructions before you go or find local bar to use Wi-Fi to connect. Have found 48 very good for coverage whilst at home but to be honest, 48, please negotiate with other telecom providers for a seamless roaming experience or just advertise as home use only. Italy; 4 phones IOS .

Date of experience: April 23, 2022

L
5 out of 5 stars

My data roaming wasn’t working when I…

My data roaming wasn’t working when I went abroad. Dinesh was very helpful and helped me sort it out quickly!

Date of experience: April 23, 2022

MF
2 out of 5 stars

Cheap & works, but DIRELY SLOW data speed.

Signed up for the free 1gb test, and glad I checked it out before giving up any cash or transferring my number. The best data speed in the last 2 days has been less than a quarter that from my current supplier. That's slower than 3G speeds. Sure, it's 1/2 the price, and has a larger data cap in theory, but so slow that I couldn't actually reach the cap even if I kept it running flat out the entire month. And that's in the centre of Dublin, probably the best coverage anywhere in the country. I'll stick with the more expensive, but ACTUAL 4G services. Thanks.

Date of experience: April 22, 2022

JK
1 out of 5 stars

Would give zero stars if I could

Would give zero stars if I could. Do not rely on any roaming with 48, it’s a disgrace, appalling service and zero back/up from the company. Was in Germany and had no data coverage, after literally hours going through settings I finally got a very poor cellular coverage for calls that constantly crashed. Got back to Ireland and immediately ditched this disastrous network for Vodafone….. 48?… their spiel is too good to be true? Absolutely….. it’s complete snd utter rubbish, stay away and trust the major networks not some thruppence halfpenny half baked outfit like 48.ie.

Date of experience: April 18, 2022

RG
5 out of 5 stars

Great network

Great network, easy to set up, respectful coverage and great support/app

Date of experience: April 12, 2022

E
1 out of 5 stars

Very unhappy with the roaming

Very unhappy with the roaming. Every single time I'm away, there is a ridiculous setup to go through and no guarantee this is going to work. Also, signal is is bad everywhere far from a main City. I'm getting rid of this network as soon as my plan runs out this month. Absolutely appalling.

Date of experience: April 12, 2022

BS
1 out of 5 stars

Roaming not available in italy

Went to italy for a few days. no calls no text and no data.

Date of experience: April 9, 2022

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