Review summary

48 Mobile has room for improvement based on customer feedback. Customers particularly appreciate service and great value, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
The worst operator I've ever used.

The worst operator I've ever used. The internet is absolutely unstable. The speed is 0.2mb/s and this is 4g coverage? According to diagnostics, it feels like they're "scattering" it across different servers, like some kind of parasite. Ping is crazy. +- normal internet only at night. I don't recommend it

c
False Advertising Buyer Beware.

False Advertising Buyer Beware. You have to purchase a plan by contract before you get your free month and then you have very little data as they say it's a FAIR USAGE POLICY. Absolutely A Disgrace. It Looks like a great deal but it's not. Beware.

MA
Can't watch YouTube videos 0.2 mb…

Can't watch YouTube videos 0.2 mb speeds , zero accountability. Shambolics 👎

R
PATHETIC

Absolutely terrible. Indescribably useless. Data rarely ever works, and if it does, it’s 3g. There is no roaming despite what they say. I’ve tried everything and even got in contact with 48 to fix the issue and still nothing works. On top of that, you are not able to call non Irish numbers. UK, Spain, America etc. Complete joke. I don’t understand how something can be so useless. I am not usually the type to leave reviews and complain about things, but holy god 48 is terrible. The price is good, but the quality of services needs a serious overhaul.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

48.ie

All reviews

409 total • Write a review

Showing 201 - 210 of 405 reviews
D
1 out of 5 stars

Unstable and unreliable.

Constantly issues. Today I couldn't make calls via Whatsapp, as they were constantly interrupted. A few seconds were fine and then they were suddenly lost. First I thought that was on side of my friend as I had a full signal rebooted the phone and other apps were working fine. But then I got a message from the WhatsApp app "Couldn't place a call because your phone's cellular network prevents WhatsApp calls. Try connecting to Wi-Fi and call again." After investigating that I found that this is the 48 network problem. Also before I had serious issues with roaming abroad (neither calls, texts nor the Internet didn't work at all) and support was unable to fix it. Later they sent an email to everyone and said they are aware of the problem and it will be fixed in up to 8 weeks! I had the 10€ "membership" and I am moving out. Even when they fix it I won't be back as I would have to pay more later on.

Date of experience: July 18, 2022

JO
1 out of 5 stars

Terrible service in Letterkenny

Terrible service in Letterkenny. Download less than 1mbps for last week. Impossible to get customer care.

Date of experience: July 15, 2022

WB
3 out of 5 stars

is there any one i could talk to about…

is there any one i could talk to about a problem i have with paying my month bill it is telling me there is a problem with my card

Date of experience: July 13, 2022

bb
1 out of 5 stars

This site smacks of Virgin and An Post

This site smacks of Virgin and An Post, steer clear if you want to stay sane

Date of experience: July 12, 2022

pk
1 out of 5 stars

Coverage is good in the south

Coverage is good in the south, if you are roaming in northern Ireland, don't bother as it won't work. There are loads of posts on 48 community about this but they don't seem to be interested if fixing this problem

Date of experience: July 9, 2022

J
4 out of 5 stars

Good network overall

Good network overall, however you’re stuck with 3G when you go abroad which is a bit disappointing. A lot of countries have retired their 3G networks which could leave some people a bit stuck. Can’t fault the value for money though.

Date of experience: June 29, 2022

SD
1 out of 5 stars

Rubbish data coverage in Ireland which…

Rubbish data coverage in Ireland which is just not good enough. Also roaming used to work in the UK and France but just stopped working a few months ago. Avoid

Date of experience: June 26, 2022

M

MC

US

2 out of 5 stars

Excellent network in Ireland but a…

Excellent network in Ireland but a total disaster while roaming. Once work, sometimes not. Might ruin your holidays. Best to get proper sim from providing network as backup.

Date of experience: June 20, 2022

LD

L D

US

1 out of 5 stars

Stranded in Italy. Rubbish network

I was left with no phone coverage at all on a recent trip to Italy. I was cycling in the alps and was worried if I had a break down or accident I had no way of contacting anyone. No costomer service,spent hours in the hotel trying to fix the problem with WiFi, in the end I just gave up. If you intend to travel change network or don't join. Why can't I leave zero star

Date of experience: June 17, 2022

5 out of 5 stars

Fırat

Firat2121 Kdkkd kskdkd dii midir kwodkb skdmb

Date of experience: June 13, 2022

Previous1•••202122•••41Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.