Would strongly not recommend purchasing…
Would strongly not recommend purchasing any insurance plan with this company. I have had a very poor experience with them and their team. We have a disabled person at home, making our situation vulnerable- we had a water leak which was flooding our house- called the company and was told they can’t deal with it because it’s Sunday. Eventually, later in the week, a plumber turned up only to stop the water but say he couldn’t fix it. Today, I had a problem with my electricity, which my policies covers (any emergency). However, upon calling them today, I was told the emergency I had they don’t cover either. The company are great for taking our money, but when a problem occurs they can’t do anything or don’t want to know about it. I’ll be terminating my contract with them imminently. Please do not go with them, for your own sanity.
