10 months ago
I have used the company many times and have always found them to be reliable and trustworthy,
10 months ago
Great customer service, good price on a Hertz car and a brand new vehicle. Easy collection and drop off in Dublin. Will definitely use Zest again.
10 months ago
The booking process was intuitive and customer support when I had a query over return of the security deposit was prompt and friendly. The local rental company Fontana that Zest use in Cyprus was exce... See more
10 months ago
I always use Zest for my car rental bookings as they are so helpful if you do happen to have queries or issues occur. I needed a late change of dates as my husband suffered an injury and needed an o... See more
Pick up was at Paphos airport. Procedure was quick with no hard sell on extras like some companies we’ve used. Car was nice and clean and in good condition. Drop off was again quick and easy. Will definitely be using Zest when we return to Cyprus.
Website was easy to use with plenty of options. Communication via email during the whole period was excellent. Local car rental company was very efficient and pricing was good for their smallest car (in hindsight this was a good choice as parking and driving in towns can be tricky). Liked the additional insurance product that Zest offered so that everything was covered.
This is the third time using Zest, on each occassion the service and staff have been very professional and well organised without any pressure to take additional cover out. In particular I would mention the team in Lisbon Masterkings who have twice been excellent. I will be using them again .
A very smooth transition from desk to car. The lady was most helpful and pleasant. Our car was excellent and very clean
Excellent pick up, good communication, easy to return car. Friendly and very efficient.
Excellent service and vehicle provided at Faro Airport.
Good customer service and excellent communication.
The service is always very straightforward and professional, and there are never any surprises. They do what they say! The prices are very competitive!
I have always found Zest to be very helpful, well priced and reliable, using decent car rental companies. The additional backup of zero excess is also comforting. They are easy to deal with and happy to advise and make changes if necessary. Would thoroughly recommend
Reliable and high quality rentals are provided at a fair price.
Easy booking experience via Zest, car provided was exactly as requested, price represented great value for money and second driver was free of charge.
I have used this company a number of times to hire cars in Portugal. Last time I was told that the transponder for toll roads had been deactivated as there were no toll roads in the Algarve. Travelling on the A2 near Messines when I noticed toll signs. Contacted Zest to enquire what action I should take to pay the toll fine as was told there are no tolls so there would be no fines. Needless to say two weeks later my credit card is debited 16 pounds for fines. Not happy with Zest.
Due to our return flight time at 06:20 on a Sunday, we needed a hire van that we could pick up and drop off at Faro airport without the need for transfers away from the airport. After a great deal of searching we found the best deal with Zest using a company called Drive 4 Fun, the cost was almost 50% cheaper than the larger hire companies operating from the airport. Apart from some minor dings on the van which were all identified at the time of the pick up, the van was perfect for our needs and we would use them both again.
The service was excellent from start to finish. Friendly, efficient and great value for money.
Excellent took the worry out of the experience. Professional, friendly and trustworthy. I was provided with a car with only 2000 miles on the clock. Really delighted with the response times and service. Thank you Zest and MoCar.
We are repeat customers over many years and have always had nothing but positive things to say about our car hire experience,from the customer service to the quality of cars provided.Excellent service,well done.
Every part of the rental process was straight forward and unlike many car rentals there were no hidden charges
Recommend Zest to my daughter but they were absolutely useless when she had a problem with an Italian hire company trying to rip them off for a broken lock (very common scam apparently) and a chipped windscreen. Zest gave no support just agreed with the hire company. Don’t think I will be using or recommending them again after this appalling customer support.
Really easy to contact with a query before the hire with prompt answer. Excellent agent in Dublin (Roisin). Very friendly, very efficient and even upgraded the car for no extra cost, she’s a credit to the company
Everything about hiring through Zest is excellent. I have used them a few times and have never been disappointed. Booking is simple. Collection is easy with no high pressure extra insurance sales. Car quality is fabulous. Returning is a doddle. The price is so much less than other companies, why would you use anyone else?
Based on analysis of 19 reviews rated 1-2 stars for Zest Car Rental
“Poor service from Zest”
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“Zack, who took my original booking, said he’d look into a refund after I rebooked (at additional cost), but I’ve hear...”
“Our previously trusted car hire broker service, Zest Car Rental, is only as good as its weakest providers”
“I am writing to formally raise a complaint regarding our recent rental experience, which was significantly mishandled...”
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Zest Car Rental is an online platform that provides vehicle rental services to customers seeking convenient and flexible transportation options. The company offers a wide range of vehicles, catering to various needs, from economy cars to larger family vehicles. Customers can book rentals through the user-friendly website, www.zestcarrental.com, which facilitates easy comparisons and selections based on preferences and budget. Targeting both leisure and business travelers, Zest Car Rental aims to simplify the car rental process by offering transparent pricing, comprehensive customer support, and a straightforward booking experience. The platform is designed to meet the demands of users looking for reliable transportation solutions in various locations, ensuring that they can find the right vehicle for their journey.
Zest Car Rental receives overwhelmingly positive feedback from customers, highlighting its reliable service and excellent customer support. Reviewers frequently praise the intuitive booking process and the prompt assistance provided when queries arise, particularly regarding security deposits. Many appreciate the ease of collection and drop-off, with some noting the quality of the vehicles received, often brand new and well-maintained. However, a few customers express concerns about the reliability of Zest's partner rental companies, suggesting that experiences can vary depending on the local provider. Despite this, the majority of users report satisfaction with Zest's overall service and competitive pricing. Overall, Zest Car Rental is viewed as a trustworthy and efficient choice for car rentals.
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