Yorkshire Water Reviews

The lady who I spoke to today on the fone about my quiry was most helpful and very professional polite and kind and she also is a huge credit to Yorkshire water company I recommend her a pay rise as she made the whole experience one of the best I have ever had on the fone to date She is outstanding at her job 💯

Heidi in the call centre was absolutely excellent! Her customer service was beyond compare - she was understanding of my situation, caring, empathic and dealt with my problem professionally and promptly. She is a credit to Yorkshire Water! Thank you!!

Had to contact Yorkshire Water having moved into a property 3 months ago without informing them of opening meter readings . An instant response to my initial call . All my queries were answered politely with great concern for the customer Easy to fill , well laid out registration forms , for new customers.

Quick and easy process to complete change of address.

Both the call handlers I spoke to were concise and friendly.

Meaning full worked

Had a bill issue I called in laid my complaint was given guidance on what to do And my bill was resolved in less than an hour. Thanks Yorkshire water team

Very helpful and polite young man on the phone … he lived in Bramley in Leeds near me so I felt like i was talking to a local person

Easy application and set up

Iv never had any problems with Yorkshire waterfront setting up to closing my account thank you.

We heard you can reduce your bill by putting water butts around your house so no water goes into the sewer. Also you are looking after the environment by using rain water. Yorkshire Water have told us what we need to do are now are sending someone to approve it. Phone calls answered promptly and professionally.

Great customer service, Sheffield is so lucky to have top quality water and Yorkshire water on our side with great customer service

The agent answered all my questions and said what I had to do next thank you.

Polite and helpful. No long waiting on the phone.

Because I was listened and reassured

The person listened to my request and understood my problem. She then consulted colleagues and explained how it would be resolved. Just great

Yorkshire water are the best for dealing with disabled customer complaints with empathy and hunanity and that's how I was treated today.

Excellent customer service. Thank you.

My concerns were addressed speedily and efficiently. With patience and understanding. All my questions were addressed with patience and empathy. Great customer service 10/10.