Xpress Auto Transportation Inc

4.572992700729927 out of 5 stars
4.6
Excellent274 reviews

TrustScore

4.6
4.572992700729927 out of 5 stars
Excellent
5 out of 5 stars
241
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
28
274 reviews in total

Review summary

Xpress Auto Transportation Inc is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Working with Express Auto…

Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and c...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality Service

Thanks Mark for your help

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Jack cooper was so nice and helpful

Jack cooper was so nice and helpful

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good Service

Nightmare. They try to double the price

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0
🔥 High engagement

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Filter by rating:
Michael Jones
Michael Jones
1 reviews
over 1 year ago
5 out of 5 stars

Great service

Great service. Alen went beyond what was expected. Excellent customer service, and professionalism.

Helpful?
Ricardo
Ricardo
1 reviews
over 1 year ago
5 out of 5 stars

Congratulations Ryan for your Excellent…

Congratulations Ryan for your Excellent service!

Helpful?
Trai Nguyen
Trai Nguyen
1 reviews
over 1 year ago
5 out of 5 stars

Thomas is very nice dispatcher and…

Thomas is very nice dispatcher and quick response Would work with again. Thanks you so much.

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Patrick
Patrick
1 reviews
over 1 year ago
5 out of 5 stars

As a Carrier It's hard to find people…

As a Carrier It's hard to find people who reply almost instantly and give us a good business. I can't do less than a 5 stars to this company. I spoke with Martin Eden and he was extremly efficient and professional.

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RUTH STEVENS
RUTH STEVENS
1 reviews
over 1 year ago
5 out of 5 stars

Great Experience

Kevin was the person who helped me with the transport of my car from WV to Florida. Kevin worked very hard to find a reliable driver and he accomplished it. My car arrived in perfect condition and in 24 hrs! Now that was exceptional work. I will def use Xpress Auto Transport in the future and refer them to my family and friends.

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over 1 year ago
5 out of 5 stars

I have a really good customer service…

I have a really good customer service with Adam. He know what he’s doing. Thank you Adam.

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Kiki A
Kiki A
1 reviews
over 1 year ago
1 out of 5 stars

This company is a scam

This company is a scam! Maybe it’s only the black people they screw over! But I had a contract for $1000 for 2 cars. I gave him $400 upfront on 7/22/24 which was part of my contract. On 7/23/24 he booked the carrier. My car was scheduled to be picked up on 7/25/24. On 7/24/24 he TEXTED ME AND SAID HE DIDNT HAVE A DRIVER. I learned later from the carrier that she asked for my contact information on 7/23/24 and he said he will give it to her later. This company waited a day BEFORE MY SHIPMENT AND LIED LIKE THEY DIDNT HAVE A DRIVER AND MADE ME PAY 200 more dollars. I have the text messages of him saying he would have to pay additional $100 himself because the carrier is to high. Upon talking to the carrier she said that her company is only getting $800 THE AMOUNT IM PAYING DIRECTLY TO THEM! So he lied the whole time and kept the $400 upfront and voided our contract. I asked for my money back and he said per the contract he would keep my $400 if I didn’t pay the full $800 for the delivery the DAY BEFORE! The carrier said this company just opened but I think they changed there name from Xpress Auto Logistics inc! These are the worse people I have ever encountered! I will be taking him to court for breach of contract FOR SURE! This company is a scam and racist! Reply to feedback— no I don’t want to do anything but stay away from you all. It took a year for you to even respond. I know your business have declined and I love that for a terrible company like yourself! If you all wasn’t in NY I would’ve sued you ! Racist liars!! We need to get your company SHUT DOWN!

Helpful?
over 1 year ago
5 out of 5 stars

worked with them as a carrier

worked with them as a carrier

Helpful?
Santos Colon
Santos Colon
1 reviews
over 1 year ago
5 out of 5 stars

Quick and efficient

I was concerned as I heard some horror stories from many transportation companies but Xpress auto delivered on their commitment. Edward made the experience seamless and ensured me that there would not be any surprises or additional fees added upon delivery and all went smooth.

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over 1 year ago
5 out of 5 stars

Very understanding very kind and nice…

Very understanding very kind and nice would very much recommend

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Rolf Selvig
Rolf Selvig
1 reviews
over 1 year ago
4 out of 5 stars

Well treated

They followed up and corrected an error promptly

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Bola Adesanya
Bola Adesanya
1 reviews
over 1 year ago
5 out of 5 stars

Honest and Quick Service!

I worked with Alen Parker who was very diligent in following up with me while I was looking to ship my car from Ohio to Nevada. When I expressed my issues I had with another transport broker (charging my card without having a driver) he took note of it and helped me to find a carrier that provided a driver all within a day of me talking with him. Best of all, it was for a reasonable price compared to what others were offering. The process of shipping your car can be stressful the first time so I got real lucky finding Alen.

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Will
Will
1 reviews
over 1 year ago
4 out of 5 stars

Edward worked well with getting the…

Edward worked well with getting the right transporter to pick up my car within my budget. Driver showed up on time and was very polite.

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Jamanda Jones
Jamanda Jones
1 reviews
over 1 year ago
5 out of 5 stars

Thank You Jordan!!

When another company flake on me Jordan help me out that same day and got me a new driver right away with in the hr I had someone pick up my car, It was very helpful to be able to communicate with dispatch and the driver!! Thank yall again and definitely would recommend others too yall company and if I need to transport another car in the future definitely would be using yall again!!

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Ms Davis
Ms Davis
1 reviews
over 1 year ago
5 out of 5 stars

Mr Parker was great to work with no…

Mr Parker was great to work with no problems..Great company

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over 1 year ago
5 out of 5 stars

Lots of attention to detail

Lots of attention to detail. A great service.

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Alex
Alex
1 reviews
over 1 year ago
5 out of 5 stars

Good service from Martin Eden

Good service from Martin Eden

Helpful?
over 1 year ago
5 out of 5 stars

Great company!

Mike was the one who helped me from start to finish and he was amazing at keeping in contact with me, to finding us a driver to transport our vehicle, and even negotiating the best price for us! I highly recommend to give him a call. They do everything possible to make it happen! Thank you again Mike for everything you did!

Helpful?
over 1 year ago
5 out of 5 stars

Everything that was promised was…

Everything that was promised was delivered on time and arrived at the destination on time couldn’t be more happy go ahead and use these people. I trust them.

Helpful?
over 1 year ago
5 out of 5 stars

Excellent service

Excellent service, affordable price, ontime instate same day delivery. recommend for Residential and commercial transportation.

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