Xpress Auto Transportation Inc

4.572992700729927 out of 5 stars
4.6
Excellent274 reviews

TrustScore

4.6
4.572992700729927 out of 5 stars
Excellent
5 out of 5 stars
241
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
28
274 reviews in total

Review summary

Xpress Auto Transportation Inc is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Working with Express Auto…

Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and c...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality Service

Thanks Mark for your help

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Jack cooper was so nice and helpful

Jack cooper was so nice and helpful

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good Service

Nightmare. They try to double the price

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🔥 High engagement

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Elvis Davis
Elvis Davis
1 reviews
over 1 year ago
5 out of 5 stars

Shipped Very quick and understanding good…

Very quick and understanding good shipping and driver would Definitely do business again great company.

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Daniel Miller
Daniel Miller
1 reviews
over 1 year ago
5 out of 5 stars

good company for work with

good company for work with thx Mason for assistance

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Nad
Nad
1 reviews
over 1 year ago
5 out of 5 stars

David was very helpful

David was very helpful. He helped me to transport my car from New York to California. I really recommend Xpress Auto Transport.

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tamera Soto
tamera Soto
1 reviews
over 1 year ago
5 out of 5 stars

Auto express is the best!Im so thankful I found them.

Auto express is super easy to deal with and they were very reliable.To get a quote in seconds all you have to do is answer just a few questions and their instant quote calculator will have a price in seconds.For me it’s easy as 123 I wouldn’t take a chance going anywhere else knowing the care and quality auto express strives to have for their customers.XoXo 😍

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Juan Ceja
Juan Ceja
1 reviews
over 1 year ago
1 out of 5 stars

Scammers it’s all they are they sent me…

Scammers it’s all they are they sent me a low quote than they asked for half more save time and money do not call this company.

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over 1 year ago
5 out of 5 stars

Kevin Miller did an excellent job with…

Kevin Miller did an excellent job with assisting me. Highly recommend

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Clarisa
Clarisa
1 reviews
almost 2 years ago
4 out of 5 stars

The driver is very punctuational and…

The driver is very punctuational and very professional and responsible

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Arianna Welch
Arianna Welch
1 reviews
almost 2 years ago
1 out of 5 stars

HORRIBLE

HORRIBLE! STAY AWAY! THEY HAVE PEOPLE WRITE POSITIVE REVIEWS FOR THEM AND THEN TRY TO DISPUTE HONEST REVIEWS 5 MONTHS LATER LIKELY IN HOPES THAT WE WOULDN'T HAVE PROOF. STAY. AWAY.

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MSR
MSR
1 reviews
almost 2 years ago
1 out of 5 stars

It’s a scam

This company just tried to scam me. “Kevin Miller” sent me a suspiciously low quote (half as much as other companies) to ship my car 150 miles, and then blew up my phone with nonstop calls and obnoxious texts. I turned him down immediately and called him out for his rudeness, but he continued to call, email, and text me multiple times a day anyway. Based on my interactions with them and what I see in other reviews and reports, it’s pretty clearly a bait and switch scam. They lowball legit auto shipping companies, and then demand hugely inflated fees at the last second when customers don’t have other options. They’ve also seeded a ton of fake reviews on multiple sites to overwhelm the real one star ratings. You can tell because Kevin has posted some of them IN HIS OWN NAME.

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Ed Brown
Ed Brown
1 reviews
almost 2 years ago
5 out of 5 stars

I would highly recommend Xpress Auto…

I would highly recommend Xpress Auto Transplant for your car hauling needs. I recently relocated back to South Carolina from Ohio. My transportation was already scheduled and paid for and all I needed was to have my car transported to my new location. I scheduled another company weeks in advance. I was leaving this past Saturday and the company that I originally contracted with to ship my car was supposed to follow-up with me the Thursday prior. It didn’t happen and so I started to panic. Moving to a new location by myself with no car is not a good idea. Martin Eden and I had been in contact before. He was consistent but not annoying with his follow-ups. Remember, I was leaving that Saturday. I reached out to Martin on Friday morning anxious and not knowing if he could pull off the impossible: have my car hauled on such short notice. Not only did he pull it off, but he was very professional throughout. He constantly communicated with me, even on Sunday. He didn’t take hours to get back with me but only minutes each time. It was like I was his friend. My car was delivered to me this past Tuesday morning. Awesome! The truck driver (co-driver) gave me my keys after I finished paying the balance of what I owed, and then he disappeared off into the woods and just disappeared like an elf or some sort of mythological creature. True story. I don’t know where his truck was. I stood there confused about what I had just saw but I snapped out of it because at least I had a happy ending thanks to Martin Eden. I paid a little more than what I budgeted, but given the circumstances it was definitely worth a couple hundred dollars more. Good luck!

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almost 2 years ago
5 out of 5 stars

Kevin Miller at Xpress Auto Transport was…

Kevin Miller at Xpress Auto Transport was great to work with. Punctual with precise directions. Look forward to working again.

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James
James
1 reviews
almost 2 years ago
1 out of 5 stars

Was quoted a number to transport…

Was quoted a number to transport vehicle to another state. Since to I g was very important, I requested confirmation of pick up and delivery timing in advance. Thomas Scott confirmed multiple times that the pick up and delivery was on schedule with no problems. The day before pick up I asked again for driver details and hours later was told the quote jumped by 4.5X! It was typical bait and switch starting with one number and at the last minute changing it tremendously. NEVER again with this dishonest company. I am now driving my vehicle to the other state. Absolutely terrible customer service after putting writing pick up and delivery times along with quoted cost, none of which were true.

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Ali Ashraf
Ali Ashraf
1 reviews
almost 2 years ago
1 out of 5 stars

Don't trust their pickup date or the price!!!! They will change it

I had a horrible experience with this company and their agent Kevin Miller. We agreed that they will transport my car from Minnesota to Iowa for $250 .I n the morning of the pickup day they informed me that no driver is available to pick up my car and they have nothing to do to me. The following day Kevin told me that a driver is ready for pickup but he asked $1000 and he negotiated to $800. They never picked up my car and I had to find another company. The prices they offer are a trap and they will make you sign a contract with the fake price. The agent kept saying that they haven't charged me anything( as a justification for not picking up my car) and they are doing their best to find me a driver.They also insist that they are third party and they have no control over the driver. They don't even know if the drivers will be available at the pickup date or not. They are basically doing nothing. Kevin , however, was responsive to calls even in holidays and he was consistently apologizing for the inconvenience.

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John Cuzio
John Cuzio
1 reviews
almost 2 years ago
5 out of 5 stars

Martin was great kept up with…

Martin was great kept up with communications got me a great price got job done. The driver he sent Yomay Gonzalez was excellent would recommend to anybody.

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Johnnie Smith
Johnnie Smith
1 reviews
almost 2 years ago
5 out of 5 stars

My experience was good as discussed

My experience was good as discussed. The team Jameson and Ana kept in touch with me until the car was successfully delivered. They were excellent and the car was fine. The driver was good

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Eric Delgado
Eric Delgado
1 reviews
almost 2 years ago
5 out of 5 stars

Martin Eden was the one helping me out…

Martin Eden was the one helping me out and after all the ups and downs I ended up just canceling with them because I was tight up with money and the prices weren't working for me, but Martin was there trying his best and got me multiple prices, they're legit and I will be working with them in the future. He also went above and beyond so l wouldn't be charged a cancellation fee. Thank you Martin

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almost 2 years ago
5 out of 5 stars

Thomas Scott Is the best dispatch I…

Thomas Scott Is the best dispatch I have ever worked with.

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Andrew Macias
Andrew Macias
1 reviews
almost 2 years ago
1 out of 5 stars

Scam Company

Garbage company - Worked with Joseph Schofield who quoted me initially for 250, then changed it later to 350 when we started doing paperwork. Then as soon as my car was ready to be picked up, he couldn't get a driver for 2 days. When he finally did, the price suddenly became 700 but he guarantied that it would be dropped off by Saturday before noon. I needed the car for work so it was very important that I got it in time and I told him specifically that the ONLY reason why I chose him was because he said he could make that timeframe work. Around 2:00 PM on Saturday I called the driver who let me know that he told Joseph that he would be picking up cars in California throughout Saturday and that there was no way he was going to make that time. Joseph isn't answering my calls/texts now. Actual liars here - do NOT trust this company.

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about 2 years ago
5 out of 5 stars

Very attentive staff

Very attentive staff, good communication and willing to help, especially Felix, an agent with whom I often work. Highly recommended

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Avaz M
Avaz M
1 reviews
about 2 years ago
5 out of 5 stars

Great communication and customer…

Great communication and customer service. Verry professional team, will be happy to work with them again.

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