Xpress Auto Transportation Inc

4.572992700729927 out of 5 stars
4.6
Excellent274 reviews

TrustScore

4.6
4.572992700729927 out of 5 stars
Excellent
5 out of 5 stars
241
4 out of 5 stars
5
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
28
274 reviews in total

Review summary

Xpress Auto Transportation Inc is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Working with Express Auto…

Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and c...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality Service

Thanks Mark for your help

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Jack cooper was so nice and helpful

Jack cooper was so nice and helpful

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Good Service

Nightmare. They try to double the price

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0
🔥 High engagement

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Jacqueline
Jacqueline
1 reviews
5 months ago
5 out of 5 stars

John was my dispatcher and I am very…

John was my dispatcher and I am very happy with his communication. He was very helpful, Great Customer Service. Thank you…

Helpful?
5 months ago
5 out of 5 stars

It was a great experience with this…

It was a great experience with this company. Especcially Alex Brown helped a lot from the beginning until the finish. I recommend this company to others, thank you guys!

Helpful?
jose s
jose s
1 reviews
5 months ago
5 out of 5 stars

John answered every time I called

John answered every time I called

Helpful?
Lwis
Lwis
1 reviews
5 months ago
5 out of 5 stars

I recently shipped my car across states…

I recently shipped my car across states and couldn’t be happier with the service I received. From the initial quote to final delivery, everything was smooth, professional, and stress-free. The company kept me updated throughout the entire process and answered all my questions promptly. The driver arrived on time for both pickup and delivery, and my vehicle was delivered in perfect condition — exactly when they said it would be. Ask for Mark he was the one that helped me out

Helpful?
5 months ago
5 out of 5 stars

Mark is one of the professional…

Mark is one of the professional broker!!!

Helpful?
Heidi Delude
Heidi Delude
1 reviews
5 months ago
5 out of 5 stars

Excellent service

Excellent service. Great communication! I would definitely recommend them.

Helpful?
Garcia Hinds
Garcia Hinds
1 reviews
5 months ago
5 out of 5 stars

I have used Xpress Auto services…

I have used Xpress Auto services multiple times. Working with Edward has been great, he is my go to person whenever I need this type of service. Fast, reliable and reasonable. He is the best.

Helpful?
Ivan Campbell
Ivan Campbell
1 reviews
5 months ago
5 out of 5 stars

Great company

Great company, do their job on high level. Martin helped me with all my questions. Thank you!

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5 months ago
5 out of 5 stars

Good experience working with Donald.

Good experience working with Donald.

Helpful?
RJR Reliable
RJR Reliable
1 reviews
5 months ago
5 out of 5 stars

Good joob

Good joob, thanks Joseph!

Helpful?
5 months ago
5 out of 5 stars

great jot Alen Parker

great jot Alen Parker

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JOHN SCOTT
JOHN SCOTT
1 reviews
5 months ago
1 out of 5 stars

Worst company I have ever worked with

Worst company I have ever worked with, total scammers. I was on contract first of June for $1100. Day of pickup up 22 June they said they could not find a driver even though saying numerous times all was smooth. Later that day they said they found one and would be picking up the Jeep in about 3 hours. Just before pickup they said the price would now be $2400. I had no choice but to have them pick it up since vehicle was for my daughter and she needed it. They were laughing in background to include I think here wife. They work from there home when I looked up number. When I got the Heep the battery was totally dead due to car key left in ignition with part of lights on. The driver even said they were a scam. Don’t use them at all

Helpful?
5 months ago
5 out of 5 stars

Good work and perfect communication…

Good work and perfect communication with a John.

Helpful?
5 months ago
1 out of 5 stars

Deal broken, car left stranded

We booked a transportation service of our van on May 20, 2025 for a June 30th pickup. The day before pick up our sales agent (Robert) changed the quote and forced us to pay an extra $850. We had no choice but to agree on it since it was such late notice. He claimed it was because of the long weekend. However, we booked over a month in advance. Afterwards, our car didn't get picked up as scheduled and we had to take a flight out. Leaving our car in a different state for it to be picked up. I will never use this company again for this service and will not be recommending this company. Do not trust them because they are untrustworthy and unreliable. See google review for photos of the deal change. I demand a refund of the increased price!

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Fernanda
Fernanda
1 reviews
5 months ago
5 out of 5 stars

Great broker

Great broker , great communication with Kevin Miller and great customer service.

Helpful?
5 months ago
5 out of 5 stars

Thanks for Andrew for hot loads and…

Thanks for Andrew for hot loads and good communication !

Helpful?
5 months ago
5 out of 5 stars

Special thanks to Martin Eden

Special thanks to Martin Eden

Helpful?
5 months ago
5 out of 5 stars

Easy to work with

Easy to work with. Especially, big thank you to Mike Brandon!

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Shreya Apte
Shreya Apte
1 reviews
5 months ago
4 out of 5 stars

Car shipment review

I had a good overall experience shipping my car with Xpress Auto Transportation Inc. Joseph did a good job coordinating the process and ensured my car was delivered safely and on time. The driver was also polite, professional, and took great care of the car throughout the journey. The only reason for a slight complaint is that the price changed after the driver was assigned, despite being given and confirmed a final quote earlier. That aside, the service was good and everything went as planned. Joseph and the driver, both made sure it was a smooth experience.

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