Tiempo de entrega es demasiado tedioso
Tiempo de entrega es demasiado tedioso, dicen 1 semana y demoran meses
2.3
Poor
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Zumiez has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
What a horrible company
What a horrible company. Incompetent! No sense of style, environment greedy poluters! How are these stores even selling.
I love this website sm 😍😍😍
I love this website sm 😍😍😍
We went to the Ross Park Mall and the…
We went to the Ross Park Mall and the sales associate who worked with my son was amazing! She was very patient and hardworking. Her sales associate # is CTO948. I wish I had gotten her name
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.zumiez.com
All reviews
100 total • Write a review
Showing 11 - 20 of 96 reviews
JS
I ordered some shoes ONLY ONE SHOE ARRIVED
I ordered some shoes Provost -13 -Black $80 finally arrives...ONE SHOE! wtf man? such a scam THIS IS FULL PRICE FOR ONE SHOE? for one you need to explain in the description it is a single shoe. Shoes are sold in pairs Two, if it's a single shoe you cannot sell it for the price of a pair. THIS IS RIDICULOUS
Date of experience: November 27, 2024
R
Crazy fast shipping!
Ordered a pair of shoes yesterday at 1:40 pm, paid economy shipping. It's 3 pm the next day, and they're already here!! Stunningly fast shipping. Shoes fit perfect and are just as cute in person. Will definitely order from them again.
Date of experience: September 20, 2024
MM
Mats Monsen
US
Great experience!
Like others I don't understand the negative reviews. And no, I don't work for them. Ordered a pair of Osiris D3s this Monday, had them delivered - in Sweden! - by Thursday (today). Sure, part of it is DHLs speedy service, but Zumiez had my ordered packed and shipped within hours of me placing the order. (Visited two of their stores in New York on a visit in May as well, super-friendly staff, only good things to say!)
Date of experience: August 29, 2024
Dd
Ordered from lumiez July 8,2024
Ordered from lumiez July 8,2024. Even paid extra for fast delivery. Now here we are August 20, 2024. No product!!!! Contacted the email several times with no response. This company is a SCAM!!!! They charge your card and you don’t get your order. There is no contact phone number, just an email. I take this as a hard lesson. I should have done my research! But I sure got robbed!!
Date of experience: August 21, 2024
TL
Excellent customer service
I have been emailing the corporate team regarding a specific long board for my grandson they were very helpful in providing me with lots of information including a list of the stores in the Inited States that had inventory as this board was in short supply.yesterday I called the store in the Greenville Mall in Greenville North Carolina to ask if indeed they did have one in stock. The young man I spoke with was very pleasant over the phone and as well when I dropped by today to pick the item up.i regret that I did not get his name his service was impeccable thank you Terry from Chatham Ontario Canada
Date of experience: August 13, 2024
DL
Es una estafa me dicen que tienen mi…
Es una estafa me dicen que tienen mi paquete en aduana pero resulta que mi paquete ya está entregado en alguna residencia de Estasos Unidos Que impotencia siento de ni siquiera poder comunicarme con ellos
Date of experience: August 13, 2024
jg
wonderful experience
Sorry to see the bad reviews but wanted to share the wonderful experience I had...and no, I do not work for this company! I ordered a pair of Asics sneakers on Sunday and they came Tuesday afternoon. The sneakers are in pristine condition and the best price online. Thank you!
Date of experience: August 7, 2024
T
TKM
US
Pretty sure the positive reviews were…
Pretty sure the positive reviews were written by employees! They took my money with no product! I have contacted the attorney general in my state to see what I can do. My best friend is a lawyer and is willing to write a letter to the state. Theft and scams are ridiculous from hard working people. Signed, I will see you in court
Date of experience: July 24, 2024
TC
Jessica from Milford CT Zumiez
Jessica from the Milford, CT Zumiez was exceptionally helpful and very knowledgeable on fashion. She was very outgoing and friendly to my friend and I and every other customer that entered the store. Id give her service a 10/10 and I hope to be assisted by her every time I go haha!
Date of experience: July 20, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.