Review summary

Zest Car Rental is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

A Trustworthy company.

I have used the company many times and have always found them to be reliable and trustworthy,

PR
Great customer service

Great customer service, good price on a Hertz car and a brand new vehicle. Easy collection and drop off in Dublin. Will definitely use Zest again.

Great customer support

The booking process was intuitive and customer support when I had a query over return of the security deposit was prompt and friendly. The local rental company Fontana that Zest use in Cyprus was excellent.

I always use Zest for my car rental…

I always use Zest for my car rental bookings as they are so helpful if you do happen to have queries or issues occur. I needed a late change of dates as my husband suffered an injury and needed an operation but this was all dealt swiftly and with a refund for unused dates. I also always use Centauro cars in Alicante airport via Zest as the cars are always really good.

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All reviews

999 total β€’ Write a review

Showing 71 - 80 of 995 reviews
A
5 out of 5 stars

Great service again, Thanks

Thank you Zest for allowing an enjoyable holiday with trouble free car rental. The website is great with clear information and sales based from uk. Please keep up the good work.

Date of experience: June 30, 2025

VR
4 out of 5 stars

Appreciate their help in resolving my issue

Very disappointing and Β£160 down due to misinformation on the contract! Which has since been edited! After arriving in a foreign country at midnight, after 12hrs of travelling, we went to collect our hire car which was booked through Zest. The contract stated a refundable deposit of €1800 was needed on a credit card! I made sure I had that available purposely. Only to be told , on arrival, it was €2100! I didn’t have that available! Here we were at midnight, 30 minutes away from accommodation and no clue what we were going to do! The lady at the car rental checked the contract and took a photo to send to her boss! I wish I had too! It clearly stated €1800 which I know because I triple checked before booking! Thankfully the car hire company gave us a solution however it would mean paying an extra non refundable Β£160.00. She told me I could possibly claim it back from the broker when I return home. Upon returning home I completed a feedback form for Zest, where I explained the situation and that I would contact directly to address the issue! Lo and behold I have just checked the contract again and magically it now says €2100, make of it what you will! Underhand I say! Updated Zest have rectified the problem and I appreciate that.

Date of experience: June 29, 2025

P

Pam

US

5 out of 5 stars

Excellent service every time

Excellent service every time. Wouldn’t go anywhere else.

Date of experience: June 29, 2025

AC
5 out of 5 stars

Zest Car hire

I have been using Zest for a long time and never really appreciated them until now they go beyond help when I needed them,always there 24hrs a day or night so now it's time for me to make them shine.

Date of experience: June 28, 2025

J

Jim

US

5 out of 5 stars

True measure of Service

Very impressed with the service from Zest and all contacts from Zest were efficient, professional and informative. However often the real true measure of service performance is responding when something goes wrong (which can happen anytime) and although we had a slight issue with rented car, Zest and the car hire company responded quickly and efficiently and helped resolve the issue to our complete satisfaction I can see why β€œWhich” highly recommends Zest as would I.

Date of experience: June 27, 2025

JP
5 out of 5 stars

Great experience

I found Zest a very professional company, great customer service and any amendments can be made simply. Have used them several times and will continue to do so

Date of experience: June 27, 2025

DG
5 out of 5 stars

…Car Hire made Easy

When you book through Zest everything runs smoother and you get an extra driver included.

Date of experience: June 27, 2025

P
5 out of 5 stars

I was truly impressed with your…

I was truly impressed with your services – from the pricing and handling to the customer service, everything was excellent! I'm still waiting for the deposit to be refunded, but I would gladly recommend your services to friends and family. Great job!"

Date of experience: June 27, 2025

SK
5 out of 5 stars

Car Rental made simple

It's the third time I have used Zest for car hire at Faro airport. It is so easy. After booking online you walk to the pick up point and in under 3 minutes you are on the road. Return is even easier. Fabulous experience.

Date of experience: June 27, 2025

sw
5 out of 5 stars

The service from Zest was great

The service from Zest was great, easy to use the website and the car company that they partnered with was really helpful. The added insurance with zest did the job and was all I needed.

Date of experience: June 27, 2025

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