Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

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GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

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a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

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CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 671 - 680 of 996 reviews
PV

Top notch

Really great experience with Yorkshire water, lovely handler on the phone and delicious water.

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SC

Advisor was very polite

Advisor was very polite and understanding as well as knowledgeable. Offered alternative solutions to my problems

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G

They sorted out a dual ddb and I'm…

They sorted out a dual ddb and I'm having water meter installed. All do e with just one call. Much appreciated

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O

Because your service is great

Because your service is great

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M

Rang about a water meter fitting very…

Rang about a water meter fitting very efficient helpful and friendly service

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KW

Very friendly guy thank you for…

Very friendly guy thank you for understanding

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MR

The call handler was very polite and…

The call handler was very polite and was very experience in answering my query.

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DI

Helpful staff

Helpful staff, very pleasant and sorted my question out.

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SJ

Customer service was excellent

Customer service was excellent, very professional and knowledgeable, explained everything clearly about water support and priority service, very happy with my experience today.

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