Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

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GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

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a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

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CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 661 - 670 of 996 reviews
mg

Problem solved with a clear…faulty leaking toilet.

Problem solved with a clear understanding. Makes a pleasant change from bad press. Well done.

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BP

Quick answer to my call and very quick…

Quick answer to my call and very quick service provided by staff that took call. Company did me well and so happy with the ģreat service provided.

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LB

Was so helpful and polite

Was so helpful and polite. This made the situation very easy to fix such a friendly man

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SS

Very good was today all is ok

Very good was today all is ok

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DK

Brilliant

As a young lady of 77 years information doesn't always register straight away my advisor explained everything l needed to know so that I understood and was very happy with his patience 😀

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S

Yorkshire water were brilliant…

Yorkshire water were brilliant throughout with the repair to my water supply pipe on my driveway. Everyone was helpful, efficient and polite, explaining everything as the work progressed and the workmen gave the greatest respect to me and my property.

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PR

I'm been evicted from my home and not…

I'm been evicted from my home and not only did the telephonist put a hold on my account but she advised me on certain homeless charities to contact. She was so genuine and caring with more concern on my homeless situation rather than the money I owed.

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C

Excellent service

Wish I could put 12 more stars for the excellent service.

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CS

Yorkshire Water helpline

I have just used Yorkshire Water helpline, it made me proud to be from Yorkshire! Brass band music played while I waited for the call to be answered, and the operative had a Yorkshire accent. They spoke clearly, explained what their letters had meant and resolved the issue.

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P

My experience was very good with…

My experience was very good with yorkshire water very helpful and friendly thank you

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