Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

Useful
Share
GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

Useful
Share
a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

Useful
Share
CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
FS

Fantastic Services

www.fantasticservices.com

4.746 out of 5 stars

4.7 (1000)

IC

International Card Services

www.icscards.nl

4.188 out of 5 stars

4.2 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.615 out of 5 stars

2.6 (1000)

ET

Evolution Travel

evolutiontravel.it

4.928 out of 5 stars

4.9 (1000)

All reviews

1,000 total • Write a review

Showing 361 - 370 of 996 reviews
DZ

Struggling with payments

Excellent service resolved the problem straight away and gave me helpful information

Useful
Share
LW

Quick response

Had a quick response and was very helpful in looking into the situation.

Useful
Share
ND

Very helpful and friendly service

Very helpful and friendly service. Resolved my query clearly and added an extra free cover to my account that i didn’t know was available. Very pleased with the service.

Useful
Share
MA

First class customer service

Customer service was excellent, all my questions about my bill were explained clearly and thoroughly. First class service from Yorkshire Water. Thank you

Useful
Share
JH

Thanks very much

Thanks very much

Useful
Share
MD

After waiting several minutes and…

After waiting several minutes and getting through to a representative to query my bill I was cut off and had to go through the queueing experience again. However, this time they were able to see the reason why my consumption in the last quarter had dramatically increased as a result They have adjusted my bill in line with my previous quarters bills rather than taking this one months exception as the norm.

Useful
Share
VA

Very professional service and fealty with my situation very Well

The operative was very easy to speak to and understood my situation and dealt with it very professionally and put me on a better tariff until my water meter can be fitted.

Useful
Share
M

Helpful and friendly when contacted for…

Helpful and friendly when contacted for help with issues.

Useful
Share
SS

It's great experience for Yorkshire…

It's great experience for Yorkshire water too good and helpful and listen carefully my problems and solve it thank you very much Yorkshire water

Useful
Share
LS

Requested a water metre

Requested a water metre. After a visit from a Yorkshire Water technician we were told this was not possible as we live in an end Victorian terrace that shares water supply. I contacted Yorkshire Water who assessed our provision and amended our account accordingly. Swift and professional.

Useful
Share
Previous1•••363738•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.