Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

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GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

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a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

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CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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Company details

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All reviews

1,000 total • Write a review

Showing 331 - 340 of 996 reviews
c

Web-site was easy to use,and to set my…

Web-site was easy to use,and to set my account

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M

Spoke to someone who had all the answers

Spoke to someone who had all the answers

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B

Easy to Contact

Yorkshire Water if always easy to contact and deal with, either by phone or online.

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sw

Very professional sorted my direct…

Very professional sorted my direct debit very quickly

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M

Never had any problems with you

Never had any problems with you

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CN

Very easy to follow instructions on how…

Very easy to follow instructions on how to fill in my changes

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SB

There when needed

There when needed

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M

Mark sutcliffe ;;;;;;;;

Easy to do on phone

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ZH

Good customer service.

Good customer service.

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CB

Kathryn the telephonist was such a…

Kathryn the telephonist was such a GREAT communicator What a lovely disposition she has. What an OUTSTANDING employee If she has other similar reviews please award her with an extra Day's holiday entitlement

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