Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over £200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

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GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

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a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

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CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

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All reviews

1,000 total • Write a review

Showing 321 - 330 of 996 reviews
RJ

Easy to do online.

Easy to do online.

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DP

Simple to use webpages.

Simple to use webpages.

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MW

Moving to new home

Moving house is never an easy process and part of that is notifying all your service providers. Yorkshire water was the last and easiest of all. A big thankyou for a stress free transfer,great staff.

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JS

Spoke with YWA regards a bereavement…

Spoke with YWA regards a bereavement and the process was incredably easy and sorted within minutes. Fantastic service.

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MP

Could not have been more helpful.

Could not have been more helpful.. spotted my problem and went to every effort to sort it. Beyond my expectations.

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YG

Customer service…

The agent I spoke to was very knowledgeable and helpful

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p

everything was so easy ,simple…

everything was so easy ,simple questions,and an outcome and not left vague.

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K

Drew

The telephone operative Drew was really excellent at his job.

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RR

They have an excellent customer service…

They have an excellent customer service team. Definitely worth speaking to them about any issues you may have.

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