Review summary

Yorkshire Water is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

PH

Phillip Hartley (rossi46phillip)

1 out of 5 stars
Disgusting compamy

How on earth can Yorkshire Water possibly believe they are a good company. 21% water leakage. Polluting our rivers with sewage. Increasing our bills by over Β£200.00 per year. Still paying out bonuses and dividends to shareholders at our expense. I will vote for anyone who brings water companies back under being state run. To top it all off we have a hose pipe ban, I can't wash my car but I can pay someone else to do so. I can't wash my windows but I can pay someone else to do so, whats the difference? Yorkshire Water are you going to give everyone in Yorkshire a rebate?

GW

Grace Williams

5 out of 5 stars
Dealt with care

Dealt with care very professional with a lot of patience

a

anisasays

5 out of 5 stars
I really like how easy it was to set up…

I really like how easy it was to set up a new account

CJ

Christine Jones

5 out of 5 stars
Your agent Aasam was very kind and…

Your agent Aasam was very kind and helpful.

Company details

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All reviews

1,000 total β€’ Write a review

Showing 301 - 310 of 996 reviews
KS
4 out of 5 stars

Changed in minutes

Quick and easy process to complete change of address.

Date of experience: June 26, 2025

T

Tom

US

5 out of 5 stars

Friendly and professional call handlers

Both the call handlers I spoke to were concise and friendly.

Date of experience: June 26, 2025

SK
4 out of 5 stars

Great

Meaning full worked

Date of experience: June 26, 2025

JS
5 out of 5 stars

Wonderful

Had a bill issue I called in laid my complaint was given guidance on what to do And my bill was resolved in less than an hour. Thanks Yorkshire water team

Date of experience: June 26, 2025

TF
5 out of 5 stars

Very helpful and polite young man on…

Very helpful and polite young man on the phone … he lived in Bramley in Leeds near me so I felt like i was talking to a local person

Date of experience: June 26, 2025

DM
5 out of 5 stars

Manvers

Easy application and set up

Date of experience: June 26, 2025

B

Bee

US

5 out of 5 stars

No problems

Iv never had any problems with Yorkshire waterfront setting up to closing my account thank you.

Date of experience: June 26, 2025

JC
5 out of 5 stars

Reduce your water bills!

We heard you can reduce your bill by putting water butts around your house so no water goes into the sewer. Also you are looking after the environment by using rain water. Yorkshire Water have told us what we need to do are now are sending someone to approve it. Phone calls answered promptly and professionally.

Date of experience: June 25, 2025

AE
5 out of 5 stars

Great customer service

Great customer service, Sheffield is so lucky to have top quality water and Yorkshire water on our side with great customer service

Date of experience: June 25, 2025

DK
5 out of 5 stars

Great customer support

The agent answered all my questions and said what I had to do next thank you.

Date of experience: June 25, 2025

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