
Yeti Airlines is a prominent domestic airline in Nepal, specializing in providing daily flights to major cities across the country, including Kathmandu, Pokhara, Nepalgunj, Bhairahawa, Biratnagar, Bhadrapur, Janakpur, and Simara. With over two decades of service, the company operates a fleet of ATR 72 aircraft, known for their reliability and efficiency in regional travel. Targeting both leisure and business travelers, Yeti Airlines offers convenient flight options, including popular routes such as Kathmandu to Pokhara and Kathmandu to Nepalgunj. Additionally, the airline features mountain flights from Kathmandu, providing passengers with breathtaking views of the Himalayan landscape, including the Everest region. Yeti Airlines is committed to enhancing connectivity within Nepal, catering to the diverse needs of its customers while ensuring safety and comfort during their journeys.
Yeti Airlines receives mixed feedback from its customers, with a notable divide in experiences. On the positive side, some reviewers praise the fast response times and excellent customer service, particularly when dealing with flight delays from Pokhara.
Additionally, there are mentions of top-notch flights, highlighting the quality of the travel experience. However, the majority of reviews reflect significant dissatisfaction, with complaints about poor customer service and a lack of communication regarding flight delays. Many customers report long wait times and unhelpful staff, leading to frustration during their travels. Overall, while there are commendable aspects, the negative experiences dominate, resulting in a generally unfavorable sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.5 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 1.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 6 most recent reviews.
“Customer service over here is terrible and the answer for the issue from their customer service agent is horrible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Airlines.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.5 out of 5 (poor) | 67 out of 100 | — | 6 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
Bottom line: Yeti Airlines is #5 of 5 on overall rating in this group.
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 67% are 1–2★.
Yeti Airlines is a prominent domestic airline in Nepal, specializing in providing daily flights to major cities across the country, including Kathmandu, Pokhara, Nepalgunj, Bhairahawa, Biratnagar, Bhadrapur, Janakpur, and Simara. With over two decades of service, the company operates a fleet of ATR 72 aircraft, known for their reliability and efficiency in regional travel. Targeting both leisure and business travelers, Yeti Airlines offers convenient flight options, including popular routes such as Kathmandu to Pokhara and Kathmandu to Nepalgunj. Additionally, the airline features mountain flights from Kathmandu, providing passengers with breathtaking views of the Himalayan landscape, including the Everest region. Yeti Airlines is committed to enhancing connectivity within Nepal, catering to the diverse needs of its customers while ensuring safety and comfort during their journeys.
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