Xplosive Events has mixed reviews from customers. Customers particularly appreciate professional, though some mention concerns about expensive and poor quality.
Claimed refund for a event that changed date and location. Got told refund within 30 days Still not received money back Awful company sent email asking what's going on and when will I get money back, no response. Will be contacting ombudsman
I ordered tickets to Newbury summerfest and the event was cancelled, they offered a refund which I accepted, this was in the middle of May. I have contact xplosive events a number of times about this and had no response they just keep sending me replacement tickets for an event that has passed. I have emailed, left voicemails and had nothing back. Avoid this company, I will now be contacting my bank.
Still waiting for a refund for an event that was cancelled! Mid May I responded to the initial email requesting full refund! We were told it would be refunded within 30 days. Its now July and still no sign of a refund. Please DO NOT book with this company!!!
Been following Xplosive Events around then UK watching their displays and enjoying their events. The time, efforts and creativity that goes into each one is unbeaten! Abingdon fireworks is my all time favourite with their immersive display, it’s one not to be missed. Highly recommend!
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www.xplosiveevents.com100 total • Write a review
The fireworks were breathtaking and the whole evening was a blast! Hat’s off to the team for organising such a brilliant event. A little patience was needed when leaving but it was all worth it. We’re counting down to next year already- whatever they plan, it’s sure to be amazing! Thanks so much again!! Michelle Whitcomb
Date of experience: November 13, 2024
Just the best fireworks I have ever seen, and the thing I like is you'll never go hungry at an Xplosive event, so many food vendors. My family had a wonderful time and we'll defiantly be looking out for more events by them.
Date of experience: November 13, 2024
US
Why am I reading so many negative reviews, this is my third time at Abingdon bonfire night, come with my family and absolutely love it! The fair is amazing fireworks are out of the world! That’s why we keep coming back!! Getting out didn’t take to long, but can totally understand with so many people attending! If people think they can get straight out they need there head checking, i shall see you next year!! 🎆🎆
Date of experience: November 13, 2024
US
Dreadful organisation.. rubbish everywhere wine bottles to fall over ..very few bins ..toilets not enough of them. The Chaos of the parking No marshals just a free for all with one road in and one out 3hours to exit car park for some we took over 2 hours.. it was like squeezing toothpaste out of a tube with at one point 14 separate queues trying to squeeze into two lanes. It was a free for all….once out of the car park there was no traffic on the road. I will not go again for this reason Two people in the queue had asked the only security person we saw where the emergency exit was as one need medical assistance. They were told there is no emergency exit !!!!!! Disgraceful
Date of experience: November 12, 2024
US
Abingdon bonfire and fireworks 2024. The event itself was great - it would have gotten 4 stars had it not been for the complete lack of traffic management / staff / general regard for safety on leaving the airfield. Complete free for all and took us 3 hours to leave the site. Got in the car at 9:30pm with a 4 year old in tow. Got home at 1am and we live 20 mins away. As soon as we got off site the roads were empty, the congestion and chaos was purely on site. Took all the shine away from what was a very expensive afternoon / evening.
Date of experience: November 10, 2024
Every year the traffic is a farce and they post saying they’ll sort it out for next time but they never do, all they care about is cramming as many people as possible in. My husband works on one of the small roads nearby and after a 13 hour shift he was stuck trying to get out onto a gridlocked road to get home. I posted this on their Facebook page and they blocked me. Stop being so greedy and do something about it. Advance tickets only, reduce number of people and/or pay for proper traffic management.
Date of experience: November 10, 2024
US
NOT SAFE. TORTURE GETTING IN AND OUT. My friends and I booked this event and got multiple emails saying to arrive before 6pm so we set off early to try and avoid traffic. It took 2.5 hours to drive along a 20 minute route. The fireworks were lovely, the fairground rides fun but the food underwhelming/overpriced. We tried to wait 2 hours after fireworks finished and they were packing up to leave to avoid traffic. When we got to our car we saw a row of red lights around the entire airfield, there was ZERO organisation getting people out of this event, it took cars 3 hours of queuing to leave the venue, thank GOD we didn’t have kids in the car. This event should NOT be allowed to run until there is a system to get people in and out of the event in reasonable time. The 5 hours to get in and out completely overshadows the fireworks, not worth it at all, not safe, do not recommend.
Date of experience: November 10, 2024
US
Abingdon bonfire night, what a complete disaster. The event had been way oversold and very poorly planned out. With a lack of stewards throughout the event the whole evening seemed somewhat chaotic. We witnessed several lost children with no one on hand to help or even a muster point that we could take the child to! The lack of toilets was one thing, but with the toilets being that heavily used & no one there to check/clean them was madness. Again with a lack of rubbish bins the amount of litter scattered though out the site was appalling. The firework display was over 30mins late starting and then when it did start it stoped half way though with very little info from the announcer as to what was happening. As always at these events the fireworks were fantastic and I can not praise the display enough. Unfortunately that is the only good part. When the fireworks finished we then started on the 30minuet walk back to the car, most of which in the pitch black. Cars racing everywhere in between parked cars desperately trying to beat the queues made this part of the night SEVERALLY DANGEROUS. With family’s and children all over I will be surprised if no one was hurt. Once we made it to the car we then had to endure the nearly TWO HOUR free fall to try and get off site. With literally NO stewards any where to be seen it was complete and utter chaos. Horns blasting, people shouting and tempers rising with two scared young children in the car was the worst part of our evening. Never again!!
Date of experience: November 10, 2024
US
What a disgrace. The fireworks were late, there was a technical glitch during the last display that meant we had to wait 5 minutes for the last minute of the final song. The display was good despite this but then there was chaos getting out. No stewards or traffic management. People fighting and arguing to get out and it took 3 hours to get out of the car park. This overshadowed the whole night and ruined it completely. Will never go to an event at this venue ever again.
Date of experience: November 10, 2024
DO NOT COME..... Can't believe how badly this was organised. Hardly any toilets, not enough food and drinks vendors for the number of people, queues over 30mins to get a drink. The fireworks started over 40 minutes late... Fireworks were quite good.... but it took over 3 hours to get out of the car park. Total carnage. No stewards or traffic management. We got in the 'queue' that ended up being over 15 (might have been more but could count 15) lines of traffic all heading into 2 lanes of traffic. I get its a big event and might take time, but there was no organisation whatsoever. They just want to take your money and forget about safety and organisation. Awful!!!! It could have been great as the fireworks were quite good but was totally ruined by poor organisation.
Date of experience: November 10, 2024
