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Review summary
Xplosive Events has mixed reviews from customers. Customers particularly appreciate professional, though some mention concerns about expensive and poor quality.
Claimed refund for a event that changed date and location.
Got told refund within 30 days
Still not received money back
Awful company sent email asking what's going on and when will I get money back, no response.
Will be contacting ombudsman
I ordered tickets to Newbury summerfest and the event was cancelled, they offered a refund which I accepted, this was in the middle of May. I have contact xplosive events a number of times about this and had no response they just keep sending me replacement tickets for an event that has passed. I have emailed, left voicemails and had nothing back. Avoid this company, I will now be contacting my bank.
Still waiting for a refund for an event that was cancelled! Mid May I responded to the initial email requesting full refund! We were told it would be refunded within 30 days. Its now July and still no sign of a refund. Please DO NOT book with this company!!!
Been following Xplosive Events around then UK watching their displays and enjoying their events. The time, efforts and creativity that goes into each one is unbeaten! Abingdon fireworks is my all time favourite with their immersive display, it’s one not to be missed. Highly recommend!
It was very expensive for what we actually got. It took ages to actually get in due to traffic. Then when in we couldnt actually see any of the shows as there was crowds of people in front . It was poorly laid out ehich meant most people couldn’t see.’We didn’t see anything of the monster trucks or other displays only heard them. The music wasn’t great. During the day, the food and drink was over priced and the cost of rides was disgusting considering we spend 100 quid on getting in. I won’t be wasting my money next year!
Went to Market Harborough Summerfest yesterday. We headed out early traffic was good parking well organised. Had a fantastic day loads to do food was reasonably priced we had noodles and we had roast pork spit roast both were really good. Cocktails were nice. Entertainment was really good especially the Wurzels something to do all day. They even reduced fair rides to £2.00 a ride before 2pm which was excellent. Fireworks at the end was a bonus all in all a brilliant day we'll done xplosive events.
Xplosive events continue to blight local residents in Market Harborough. What with their continued shambles of not being able to manage parking, causing delays in excess of 90 minutes to local residents and causing gridlock across the town. It’s happened many times before & they don’t learn lessons & don’t hold themselves accountable.
Edited to respond to the reply Xplosive Events left:
You use the word Hound, yet on multiple occasions your company have caused traffic chaos and nuisance aircraft movements to local residents. Yes we expect noise living nearby, but you are the only event which causes traffic chaos and caused queues in excess of 90 minutes to leave our property towards Leicester. You seem incompetent at listening to feedback re parking & clearly don’t have a competent traffic management plan in place. You turn up, cause chaos to local residents & take your profits back to Oxfordshire.
Further edited: You fail to take into account the other events that take place at the showground which cause no delays to locals. You fail to grasp the chaos you caused coming from Harborough town centre & the local Facebook groups will give you a good idea of this. This also isn’t the first time you have done this & you continue to note that traffic continued to flow, but it didn’t, it may have been consistently slow.
You need to look at the plans again to ensure residents and locals are not inconvenienced like this.
Thank you for confirming you worked with partners, residents will be in touch with these too to ensure your operations are reviewed & they don’t let the chaos happen again.
RE sitting in living rooms at cars comment, we all support local causes & will be attending the local carnival. We support local causes that care about the local community, which you clearly don’t & just see it as a cash cow.
Harbourer summer fest, waiting in traffic for 2 hour to get in, traffic management and signage was poor which caused the delay. Spent a lot of money on tickets and to miss 2hrs due to poor organisation was disappointing. The event itself was good, plenty to do but I felt the ticket price was very high for what was on show. Don’t think I would attend again.
Arrived early and made the best of the good weather.
We planned our day/afternoon from the days schedule as advertised not expecting to stay more than a few hours but found we actually stayed till after 6. Plenty to eat and drink, some ques at some of the stalls and prices were as expected!.
it was a very lovely experience, the shows the music, the rides. kids where happy. adults even more excited. it was just a brilliant day out with the family
would be nice to have
prices of rides given in advance so as to budget coz we wanted to do everything
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