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Review summary
Xplosive Events has mixed reviews from customers. Customers particularly appreciate professional, though some mention concerns about expensive and poor quality.
Claimed refund for a event that changed date and location.
Got told refund within 30 days
Still not received money back
Awful company sent email asking what's going on and when will I get money back, no response.
Will be contacting ombudsman
I ordered tickets to Newbury summerfest and the event was cancelled, they offered a refund which I accepted, this was in the middle of May. I have contact xplosive events a number of times about this and had no response they just keep sending me replacement tickets for an event that has passed. I have emailed, left voicemails and had nothing back. Avoid this company, I will now be contacting my bank.
Still waiting for a refund for an event that was cancelled! Mid May I responded to the initial email requesting full refund! We were told it would be refunded within 30 days. Its now July and still no sign of a refund. Please DO NOT book with this company!!!
Been following Xplosive Events around then UK watching their displays and enjoying their events. The time, efforts and creativity that goes into each one is unbeaten! Abingdon fireworks is my all time favourite with their immersive display, it’s one not to be missed. Highly recommend!
We went to the summerfest today - £75 for a family of 4
We only went for the monster trucks, despite having my son on my shoulders, we couldn't see anything, the crowds were ridiculous.
So we walked round
£6 face paint each
£ 7.50 per pint
£4 fair ground ride each
£6 for 10 minutes for bouncy castles
£13 each for small fish and chips
If you are a working family, this is not a value for money place, we were charged for everything possible. Lots of other places, even the theme parks are cheaper!
Not all attractions included as advertised and expensive for what you get…
There was supposed to be a helicopter and balloon but the wind was so strong that I think these attractions were not included anymore, unfortunately I did not see any information or updates on this from the organisers. Everything was quite expensive. The kids will have fun because it is a fair but overall it is overpriced, not greatly organised, the bands are bad - keep the volume a bit down if the sound is so off it would have helped.
We went as a family of 7 including children. The cost was almost £200 for what ended being just a glorified fun fair you get in your local town (which you don’t pay entrance for). The tributes were subpar talent, in all honesty, I could sing better than that. The monster truck show was subpar and so short and it was so difficult to see as it was basically standing around a fence and already with 2-3 rows of people you could hardly see anything which was really disappointing. The tricks were so minimal I could’ve just watched the American monster trucks at home and be more entertained. I think if the event had cost less I wouldn’t be complaining but it was a huge cost at £34 pp for something that doesn’t deliver PLUS you have to pay for EVERYTHING in there including the rides, the monster truck rides etc. If I knew in advance and had read reviews in advance I wouldn’t have spent my hard earned money on something that didn’t leave me excited to go again the year after
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