Review summary

WhiteKnights Estate Agency is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about poor quality and expensive.

Based on reviews, created with AI

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J
From the first phone call to see a…

From the first phone call to see a property i was impressed. Everyone i emailed or spoke to was Just very friendly and helpful.

S
Five star estate agents in woodley reading

What a fantastic estate agents I would recommend them to anyone. They helped us sell our Aunties house in woodley and went above and beyond to help us . Rob and Gary always kept us up to date on everything from the beginning to the end. Gary did a fantastic video on YouTube. Worth a look to see how fantastic they would be on selling your home.

NG
House Valuation

Gary was really knowledgeable, friendly and detailed in his understanding. Gary would have lots of comparable listings to justify his perspective and would give full and detailed answers to our adhoc questions. Also the Whiteknights team from answering calls, updating us and sending emails was very proficient and friendly. Thank you for your help.

P
I highly recommend Gary and his staff…

I highly recommend Gary and his staff who have been very helpful with my move, a new experience for me. Gary was always available to answer my many questions, giving good, reassuring advice, resolving any problems and keeping me informed of the progress of both sale and purchase.

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All reviews

142 total • Write a review

Showing 21 - 30 of 138 reviews
SU
5 out of 5 stars

I want to say that this company is very…

I want to say that this company is very reliable, all the workers are very responsible. We are very satisfied with the work done by them.

Date of experience: December 5, 2023

MB
5 out of 5 stars

Successful sale by auction

When we were given the job as executors of selling a house that was badly in need of renovation, a friend recommended Scott Marlin of Whiteknights, and we have not been disappointed. He has been an encouraging and reassuring presence throughout, always prompt to respond to queries and a source of extremely helpful advice. I am happy to say that the property was sold quickly and for a good price, so we are very satisfied customers.

Date of experience: December 1, 2023

MS
1 out of 5 stars

🛑Scamers🛑

🛑Scamers🛑 Beware of scammers! I received information from Rob, the landlord, who initially agreed to rent the property to me and requested a holding deposit. However, later they refused to proceed with the rental and mentioned that the deposit is non-refundable, without prior mention or sharing of their Terms & Conditions. This behavior appears to be a scam where they conduct property viewings, collect deposits, and then refuse refunds. I strongly advise against making any payments to them; they are scammers. I am taking steps to report and escalate my complaint as this is unlawful. ⚠️⚠️⚠️ Avoid these individuals at all costs. ⚠️⚠️⚠️

Date of experience: November 15, 2023

KM
5 out of 5 stars

Friendly & Professional Service

I can't thank Scott enough for his friendly and professional service. Great communication and great advice. I will definitely use the services of Whiteknights again if ever needed and would highly recommend them. Karen Martin

Date of experience: October 25, 2023

Cm
5 out of 5 stars

Rental Property though Whiteknights Estate Agency

My first rent property is though Whiteknights, my family were looking for our rental property in Reading, my family’s members were busy so I need to find my property by myself, this is my first time to do it alone, my English speaking is not good but writing English is ok, I am so lucky can meet Amilcar, he is very friendly and helpful, he have patience to listen my poor English. My family members have more questions ask Amilcar about that property we want to rent, Amilcar have patience and professional to help them and answer all questions . I need to say here - Amilcar, Thank you very much for your help. If I want to buy a property one day , I will contact Whiteknights Estate Agency again. Maria Ha

Date of experience: October 20, 2023

MD
5 out of 5 stars

Exceptional Service and Outstanding Care

I've had the absolute pleasure of renting my apartment through WhiteKnights for three years and I couldn't be happier with their outstanding service and how they have taken care of me. Lynne & Becky and most recently Amilcar, have been incredible to work with, making my renting experience easy and stress-free. Right from the beginning, they have been quick and professional, always responding promptly when I had questions or needed help. Whether it was maintenance issues or upgrades, they were always on top of it. What really sets them apart is how much they care about making sure I was happy and comfortable. I sincerely recommend WhiteKnights to anyone who is in search of a reliable and trustworthy agency in the area. Lynne and Becky have made my time here truly enjoyable and I am confident they will do the same for others. Thank you !!

Date of experience: September 16, 2023

PR
5 out of 5 stars

Whiteknights have been exceptional

Whiteknights have been exceptional, considering the housing market at the moment and the challenges we faced with buyers who dropped out. Special thanks to John Bennett and Scott Marlin for their patience and commitment to selling the house. Third time lucky for us, thanks to their efforts.

Date of experience: September 14, 2023

R

R.

US

1 out of 5 stars

Inconsistent and Disappointing

Initially supportive and helpful in early stages of purchase, which eventually dried up and resulted in a regretful withdrawal driven by patent inconsistencies and lack of transparency that they showed little interest to acknowledge and resolve - also including very unprofessional remarks made (including acknowledgment of the poor (worse word was used!) quality of the solicitors they themselves refer you to) - undermining any trust we had in them, and the solicitors they refer to. Seemingly dismissive of the integrity of actions and advice of their own recommended solicitors - combined with them giving inconsistent remarks and updates themselves without sound explanation - creating an environment of distrust that was extremely uncomfortable to FTBs. Showed a superficially hollow desire to resolve problems and secure a meaningful outcome, instead preferring an easy sale which they previously gave us confidence would not happen. Consider using very carefully - especially if a FTB - and if so, use your own trusted solicitor & mortgage broker and do not rely on their referrals (which they openly admitted to a referral the former being poor quality when it was too late).

Date of experience: September 13, 2023

M
5 out of 5 stars

Grate service.

Grate service. Gary and Rob doing really good job. Strongly recommend.

Date of experience: September 11, 2023

JS
5 out of 5 stars

Rental Property through Whiteknights

We were looking for our rental property in Reading Given the situation we found that it will not be a easy ride Estate agents were not responsive and you will have to wait long just to be able to speak to them We found a property marketed by Whiteknights. They were very responsive right from the beginning when we raised the viewing request Amilcar who showed us the property has been very professional and helping We have moved into the property and I will highly recommend Amilcar and Whiteknights lower Earley branch to anyone who is looking to move in this area Thanks

Date of experience: August 22, 2023

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