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Wheelup is a retail company specializing in clothing, helmets, and accessories for motorcycle enthusiasts. The company operates both online and through a network of over 55 physical stores across Italy, providing customers with a diverse range of products tailored to the needs of motorbike riders. Wheelup offers convenient services such as free size exchanges for online purchases and the option to buy online and pick up in-store within two hours. The company's product selection includes top brands and the latest arrivals in motorcycle apparel, helmets, and footwear. Wheelup aims to serve a wide audience of motorcycle riders who seek quality gear and accessories designed for safety and style. With a focus on customer satisfaction, Wheelup also features a loyalty program that rewards customers with points for their purchases, enhancing the shopping experience.
Wheelup receives a generally positive reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the excellent selection of items and the speed of shipping, noting that the stores are well-stocked and staff are knowledgeable and friendly.
However, there are notable complaints regarding the reliability of certain products, particularly helmets, with some customers experiencing issues that were not resolved satisfactorily. Additionally, delays in delivery times and challenges with post-purchase assistance have been mentioned, indicating areas for improvement. Overall, while many consumers appreciate the shopping experience and product offerings, concerns about product defects and customer service persist. The sentiment leans positively, but there are significant areas that need attention.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.3 | 27 |
| Apr 25 | 3.7 | 23 |
| May 25 | 3.8 | 22 |
| Jun 25 | 4.3 | 20 |
| Jul 25 | 4.0 | 8 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | −20% | 100 |
Bottom line: Wheelup is #3 of 5 on overall rating in this group. On website & app, Avenue 85 scores higher (5.0 vs 3.7).
100 reviews of Wheelup. Filter by what matters to you.
Il sito è semplice, spiegato tutto sul prodotto, il pacco è arrivato subito. Grazie.
Avevo comprato online un casco troppo grande. E' stato gestito molto bene il cambio di taglia del casco. Il ritiro del reso e la spedizione del casco della misura corretta sono avvenuti rapidamente e senza perdite di tempo da parte mia.
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il 17 aprile ho acquistat un paio stivali moto dopo 15 giorni li uso ma riscontro grossi problemi all'interno dello stivale in più con sole 6 ore di uso si è scollata un pezzo della suola il 22 maggio ho riportato gli stivali nel pv di sesto calende con gentilezza li hanno presi e spediti in assistenza....oggi 6 giugno mi telefonano e mi dicono sono arrivati i suoi stivali bene arrivo subito e grande sorpresa avendo riscontrato il difetto mi hanno consegnato un paio di stivali nuovi!!! ringrazio il servizio post vendita di Eleveit per la sostituzione e i ragazzi di sesto per la professionalità e gentilezza
Ho acquistato un action cam e ho avuto tutte le indicazioni con gentilezza e professionalità Molto disponibile Samuele
E’ quasi inutile recensire…con quasi 4000 recensioni positive,abbigliamento ALIKE veramente ottimo sia nei materiali sia nelle taglie,materiale arrivato nel giro di 6/7 giorni sono veramente soddisfatto a breve acquisterò di nuovo.TOP
Servizio eccellente
Più lo guardo e più mi innamoro.Arrivato in tempi brevi. Ottimo casco✌️
Spedizione veloce, prezzi onesti, merce di qualità.
Prezzi ottimi, sito funzionale, tempi di spedizione rapidi.
Cercavo una gomitiera e da loro ho trovato proprio quella che cercavo! Per me sono una garanzia di precisione e qualità dei prodotti, anche per la spedizione a domicilio sono precisi!
Wheelup is a retail company specializing in clothing, helmets, and accessories for motorcycle enthusiasts. The company operates both online and through a network of over 55 physical stores across Italy, providing customers with a diverse range of products tailored to the needs of motorbike riders. Wheelup offers convenient services such as free size exchanges for online purchases and the option to buy online and pick up in-store within two hours. The company's product selection includes top brands and the latest arrivals in motorcycle apparel, helmets, and footwear. Wheelup aims to serve a wide audience of motorcycle riders who seek quality gear and accessories designed for safety and style. With a focus on customer satisfaction, Wheelup also features a loyalty program that rewards customers with points for their purchases, enhancing the shopping experience.
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