Review summary

Wessex Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

M
Adam and Jamie, Wessex install team

Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks

Thank you to Jamie and Brandon

Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.

Very quick and efficient installation…

Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks

Team 3 great

Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

738 total • Write a review

Showing 91 - 100 of 734 reviews
PB
5 out of 5 stars

We had it installed yesterday by a…

We had it installed yesterday by a lovely young lady called Poppy she was very polite and clean and tidy as she worked and it has been working really well since

Date of experience: May 29, 2025

MB
5 out of 5 stars

Garden Team 2 were great

Garden Team 2 were great! Joe and his men appeared early in the time slot and completed the work to my satisfaction in an efficient and friendly way.

Date of experience: May 29, 2025

SC
5 out of 5 stars

Adi Was Ace!

Adi, our installer, was bang on time, very efficient, friendly and helpful in every way. He really reassured us about swapping from our provider to Wessex Internet, and the broadband speed is so fast. Brilliant!

Date of experience: May 29, 2025

ag
5 out of 5 stars

everything has gone so well internet…

everything has gone so well internet and landline Thankyou Wessex Internet

Date of experience: May 29, 2025

P
4 out of 5 stars

Good broadband at last.

All teams friendly and happy to meet our thoughts on entry point and positioning. It would have been a 5 star except for location of the Toby Box which has been put on the inner edge of a lawn a metre and a half away from the pavement whilst we were away. The “Garden Team” couldn’t understand the placement either. As yet the speed isn’t as advertised but I appreciate that may be sorted in time.

Date of experience: May 28, 2025

AS
5 out of 5 stars

Excellent Experience

Garden Team 4, led by Wayne, were excellent. Communication was great and they did a very tidy job in running the cable under our drive and lawn.

Date of experience: May 28, 2025

AT
5 out of 5 stars

Garden team 5 did a great job on the…

Garden team 5 did a great job on the intermediate stage of our ftp installation. The drill team had the cable emerging in exactly the right spot. Looking forward to the final stage soon and whilst the Wessex wireless service has been way better than via the telephone line, rain did cause a degradation at times.

Date of experience: May 28, 2025

GU
4 out of 5 stars

It was a little shaky to start with

It was a little shaky to start with, but ongoing status is fine. Delivery is up to spec and so far no problems. Seems to be a company with good support and back-up!

Date of experience: May 28, 2025

MC
5 out of 5 stars

A Good Installation

The did what they said they would when they said they would without any chasing

Date of experience: May 28, 2025

SG
5 out of 5 stars

Superfast Internet at a great price!

Great transition onto new network for internet and telephone. Very helpful staff. Would highly recommend.

Date of experience: May 27, 2025

Previous1•••91011•••74Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.