Waveshare Electronics is a technology company that designs and manufactures electronic components, development boards, and modules for makers, engineers, and electronics enthusiasts. The company offers a range of products including microcontroller development kits, sensors, displays, and various electronic accessories for prototyping and educational purposes. Their products are commonly used in DIY electronics projects, IoT applications, and embedded system development.
Reviewers frequently report negative experiences with Waveshare Electronics, citing customer pain points more often than praise. Common complaints include support, raspberry, customer, service.
A smaller set of reviewers mention positives such as products, customer, package, love. Overall sentiment is predominantly negative based on 23 reviews and an average rating of 2.5 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.5 | 23 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.5 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
“Very fast response from customer service when I wanted to cancel an order”
“Customer service is awfull”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Waveshare ElectronicsThis company | 2.5 out of 5 (poor) | 100 out of 100 | 2.3 out of 5 (poor) | 1.9 out of 5 (poor) | 1.1 out of 5 (poor) | — | 23 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Waveshare Electronics is #5 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 1.1).
23 reviews of Waveshare Electronics. Filter by what matters to you.
Customer service is awfull. I got on of their raspberry pi pico documents with an LCD, loaded their own demo program and the display didn't work. Customer support had no answer why it didn't work and didn't want to refund me my money or send a replacemt product.
I asked support to advise me which GSM and E-paper HAT could be connected to a raspberry zero at the same time. Some HATs come with GPIO pins where you could place another HAT upon. I assumed the manufacturer could tell me which of their product could work together that way. After eleven days and eight (seven further) enquiries from my side I was told it was not possible, although all through the time support claimed it was! Very bad and cheating attempt to sell something without use to the customer!
Waveshare shipping, customer support constantly lie. Shipping service is not what was asked for, paid for and listed/specified on the invoice. They don't care, they take your money and that's it. 2 attempts to do this and 2 plethora of lies, it is not misleading or mistaken, it is clearly lying and refusing to take action and have now stopped replying. Will never deal with them again
Quick answers to the questions people ask most.
Waveshare Electronics specializes in development boards, microcontrollers, sensors, displays, and various electronic components for makers and developers. They offer products compatible with Raspberry Pi, Arduino, and other popular platforms.
Store hours vary by location. Please contact your local Waveshare Electronics store directly or check our website for specific hours of operation.
Yes, Waveshare provides technical support including documentation, tutorials, and customer service assistance. Support resources are available on their website, and you can contact them directly for specific technical questions.
Returns are typically accepted within 30 days of purchase with original packaging and proof of purchase. Defective items can be exchanged or refunded according to warranty terms.
Yes, Waveshare Electronics ships to many countries worldwide. Shipping costs and delivery times vary by destination and shipping method selected.
You can contact customer service through their website contact form, email, or phone. Contact information is available on their official website under the customer support section.
Many electronics retailers offer educational pricing programs. Contact Waveshare directly to inquire about potential discounts for educational institutions or bulk orders.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 35% of recent reviews are 4–5★ and 61% are 1–2★.
Bought some goods on the website; quality is horrible. Asked to initiate returns and was asked to ship item to China. Nowhere on their website do they mention where it is shipped from nor where you'd need to send it back. Additionally, they ask to lie on custom form and declare only 1/12th of the actual value. Customer Service stopped responding after a few email exchanges. DO NOT purchase from this website.
Bought a RP2040 zero Raspberry zero from them, item is non functioning and shows build defect (missing SMD resistor). Tried to contact them, never received any answer. Consumer support is non existent from my point of view. Seems that their product is never tested before leaving factory.
Item never arrived. There response was to get me to chase the courier. When i declined there email response was vague and unhelpful. not sure whether theyre even chasing the courier.
Before you buy anything from Waveshare, you should know that their manuals, instructions, help, files are the crappiest thing you will find. In case you still decide to buy thinking that you will get any after sale service the forget it. It's the worst. It's the most irresponsible and unethical company I have seen. I wish I would have seen the experiences shared by others before I had a business with them.
Steer clear - it's the crappiest company you can ever imagine. They will lie you about the goods they don't have, promising get them on a next day (which actually might take weeks). When they're stating they shipped a package it's not necessary means so. In my case the tracking code showed that package was on the sender side for a week before was given to DHL courier. In total it took 'em about a MONTH to ship a package from the date of order.
Our museum, Wings of History Air Museum, is planning to install 3 video kiosks in our various locations in our facility so that our visitors can view a selection of short videos pertinent to what is on display. We are using Raspberry PI computers and saw a configuration with a touch panel for control, showing the video on a separate big HDMI display. That seemed like a good idea, so we went looking for a touch panel. One of our folks picked the WaveShare Touch Panel and bought 3 "7 inch HDMI LCD" units. The units came completely unassembled, with no assembly instructions. The bezel around the display does not cover the edges of the panel, leaving electronics visible around the edges. One of the units simply crapped out when it was disconnected from the HDMI cable. In short, we are disgusted with our unfortunate purchase and are planning to find a reliable vendor and validate any replacement candidate, and it will NOT be from WaveShare.
Most locations accept major credit cards, debit cards, and online payment methods. Some locations may also accept cash or other payment options.
Yes, products typically come with manufacturer warranties that vary by item. Warranty terms and coverage details are provided with each product or available upon request.
Yes, once your order ships, you'll receive tracking information via email. You can use this information to monitor your package's delivery status through the shipping carrier's website.
Waveshare Electronics is a technology company that designs and manufactures electronic components, development boards, and modules for makers, engineers, and electronics enthusiasts. The company offers a range of products including microcontroller development kits, sensors, displays, and various electronic accessories for prototyping and educational purposes. Their products are commonly used in DIY electronics projects, IoT applications, and embedded system development.
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