Waterfords Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
From the relaxed and unrushed viewing held by Alex to the efficient service and amazing communication from Helen in the contracts team I canβt fault the Waterfords Fleet branch. Helen kept me updated and was beyond friendly it felt like chatting to a friend at points. Highly recommend and would definitely use again!
Waterfords Yateley is a superb estate agency. Beth and Harry are an outstanding team who both know the market and area very well. Their assistance throughout the process, particularly liaising with solicitors, buyers and other agents, has enabled us to sell as smoothly as possible. We cannot thank them enough and wish the whole team great success in the future.
The sale of my house completed today and I have to say a HUGE thank you to Richard Day at Waterfords, Camberley. Our situation was complicated as we are merging two households with 2 houses to sell and, whilst my sale through Waterfords was relatively straightforward, Richard was always there, keeping me informed of what was happening and really making sure that we could make the sale move along in good time and in the best interest of both parties. However, Richard was not just doing everything we would hope an estate agent would do for our sale, he also became a hughly valuable source of reason, valuable information and support with regard to our onward purchase...which has proved far from straightforward and I can't thank him enough for keeping me sane - or relatively at least, through what has been a very difficult and highly irregular experience at the hands of not just one but two other local estate agents. Curiously when we were going through the process of looking for an estate agent to sell for us, Waterfords Camberley, were also far and away the most professional and reasonable from the word go - I have moved so many times in my life, and never felt remotely inclined to write a positive review for an estate agent, but this is absolutely the exception. It is so refreshing to find a team who provide the service that they say they will from start to finish. Genuinely - thank you.
I wouldn't use this company again based on my experience with Camberley branch. Tried to get a viewing booked, no phone calls just email, they finally got back to give us with a date & time. We replied agreeing to the viewing details, then... nothing. No confirmation for a few days. We finally got an email confirmation a day before viewing. We got to the property on time and no agent was present, i had to call the branch to find out, they didn't know so they would call back. I then get a text saying your viewing has been cancelled because its now sold, no other communication. How about trying calling your customers? I don't mind properties being sold quick its the nature of the business, but to not even call us to check and completely waste our time is not on. We will be staying away from this company moving forward.
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Waterfords Camberley branch helped us sell our house quickly and for our expected price in a volatile market (Spring '23). We used their package deal with Shoosmiths conveyancing team. In hindsight we feel it would have been better for us to have used a local solicitor we could have met face to face in the final stages of exchange.
Date of experience: July 5, 2023
Waterfords Estate Agents made a good property valuation and helped me to sell my house and move into the new one! Great job and knowledgable agents!
Date of experience: June 1, 2023
We used Waterfords, Fleet to sell our property. Successfully sold, STC in the last 10 days. Very pleased with the professional service from the team, especially Lars who conducted the viewings and kept us fully informed of progress throughout. Many thanks.
Date of experience: April 27, 2023
I just felt like I had to leave a review for the outstanding workmanship of the fleet Lettings group for Waterfords. Jess,Fiona and Jack have been simply brilliant. Communication and going out their way to was second to none. Couldnβt recommend them enough Thanks guys
Date of experience: April 18, 2023
We have worked along side Waterford Estate Agents for many years they are reliable and very professional and we have a great working relationship with Fiona, Jess and Jack
Date of experience: April 13, 2023
Waterfords Yateley have been absolutely excellent in finding a buyer for my property. In just under 3 weeks a buyer was found which happened to be the first person to view it. Harry Dean has been brilliant from the start keeping in contact every step of the way. Would highly them .
Date of experience: April 11, 2023
In the last two weeks I have registered with nearly every agent in the Yateley, Sandhurst and Crowthorne area. Whilst we are still yet to find a house, Sheralee has been a highly proactive and responsive agent. I must also mention that Harry has been equally excellent. Both were very engaged during our first viewing, and helped us visualise the potential of the property we saw.
Date of experience: April 5, 2023
Great service , very helpful was able to find my new place and have everything signed and confirmed within less then a few hours would highly recommend.
Date of experience: April 2, 2023
Me and my partner have been looking for a house to rent for very long time. We found a house advertised by Waterfords. Matt has been more than helpful, he had explained everything in detail and was able to answer all questions and reply to all our emails in minutes. All these acts of professionalism made us confident that we have made the right choice choosing Waterfords.
Date of experience: March 25, 2023
We've recently been looking for a property for my parents. Harry and the team at Waterfords were fantastic and I thoroughly recommend them.
Date of experience: March 23, 2023
