Great teachers!
Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.
4.2
Great
879 reviews
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Review summary
Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Excellent introduction to water no matter how young your baby
The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.
Toria the waterbabies instructor at…
Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.
Progressive and fun
Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.
Company details
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Contact info
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Website
www.waterbabies.co.uk
All reviews
879 total • Write a review
Showing 291 - 300 of 875 reviews
M
Cici!
This review is 5 stars only because of Cici at St John's. She is an incredible person and teacher. She makes all the negative experiences with this company disappear as soon as we're welcomed by her smiling face and genuine demeanour. I really mean genuine - you can tell she cares, she loves children, and she wants to see your child succeed. It actually makes me emotional typing this. My son has sensitivities and feels energies, and as soon as we met Cici and experienced our first session with her, I knew she was the right one! We have had fine experiences with other teachers here but Cici is on another level. My son's engagement and joy (joy is another word for Cici!) in every lesson has been an utter treat to witness. I am so grateful to her beautiful spirit, patience, and sheer talent as a teacher (and human!).
Date of experience: March 30, 2025
BJ
Levi’s Parents…
We have recently started swimming lessons for our son on a Sunday morning at Hempstalls with Lucy! Lucy is amazing! She takes the time to really explain things & the confidence our little boy now has is amazing! She really knows how to push for that little bit more, which is what we wanted! The progress is such a short amount of time is phenomenal. We really feel like nothing is ever too much for Lucy and would highly highly recommend! (The pool is also lovely and warm which is a nice added bonus!)
Date of experience: March 26, 2025
MW
Swimila
Mila is enjoying her lessons with her new swimming friends . Her teacher is great and we are really seeing progress whilst having fun.
Date of experience: March 26, 2025
p
Terrible company with no people skills.
First of all,Teacher Gemma is great and my baby girl loves her and always enjoys her swimming lessons.This feedback is about the company and poor Customer Service at the office at Worksop. People who sent you emails without even signing it so you don’t know any names… Unprofessional and disappointing. Small business which needs a huge improvement in policies and employees.They will cancel your lesson less than 24hrs and it’s ok to get a refund.They will cancel lesson week before due to half term and you will get a refund. BUT if you are absent for whatever reason they will NOT do credit or refund. They will offer as a “GESTURE OF GOODWILL “to book catch up lesson ( different teachers and locations) so I just looked now and it’s 45mins drive with no traffic. Why would I be paying anything from £80-£90 per month so my baby swims in the location where I want her to swim to then drive somewhere else?Who will cover my additional time and petrol?They stated :This is being “fair” to their customers. I recommended Water Babies to so many people (too many)who joined including two friends who swim with me and now I will leave feedback on every social media website to make sure people are aware not to join. They also say they explain to you policy and cancellation rules (you need to cancel 4 weeks in advance) I only found out from reviews on here.They did not explain this at all.They also say they ring you to check up if everything is fine. Well… we started in January and no one ever rang me. They tried to ring this morning after I sent chasing email yesterday as no one was responding to me. Shame on you. DO NOT WASTE YOUR MONEY AND TIME. *edit* You already emailed me and told me lesson can not be credited or refunded so there is nothing to discuss.
Date of experience: March 26, 2025
R
Robyn
US
Kerrie the teacher was excellent
Kerrie the teacher at water babies was excellent she was lovely and made the class feel comfortable. However sadly my little one didn’t take to the classes potentially due to her being too young. I was too late when I made this decision not to go back and a 2nd block payment was taken from my account. After discussing the issue with water babies they agreed to refund me this which was really helpful. Maybe just advice please be mindful of the cancellation before signing up and always discuss with water babies if you are unsure your baby is enjoying the class straight away.
Date of experience: March 25, 2025
SE
Underwater Photoshoot
We did an underwater photoshoot with our little one last year and the team were fantastic! They were super patient with the little ones and the photos were absolutely stunning! I would highly recommend getting a photoshoot done if you can!
Date of experience: March 25, 2025
SC
Absolutely amazing
Absolutely amazing. Love bringing my son swimming with waterbabies, he is learning so much and enjoys it. Teachers are great, patient, knowledgeable and fun. He recently had an underwater photo shoot and thr whole experience was fantastic. We love coming to waterbabies. It gives my son life skills that's fun to learn.
Date of experience: March 24, 2025
LK
We love water babies swimming lessons
We love water babies swimming lessons, I can’t believe how much we’ve learnt and how my wee one has come on so well. She loves going every week and Paul is a fab instructor! Its a lovely group to be part off.
Date of experience: March 24, 2025
DH
Jo the best swimming teacher
My son attended to Water Babies swimming lessons at George Green School. Jo, the swimming teacher, is amazing! She has incredible knowledge and techniques, making every lesson both fun and effective. Her passion and patience truly shine through—she has the softest, most reassuring voice, which instantly makes both babies and parents feel at ease. It’s no surprise that all the babies LOVE her! We had to unfortunately move to another pool and we will sincerely miss her.
Date of experience: March 24, 2025
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