Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

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All reviews

879 total • Write a review

Showing 281 - 290 of 875 reviews
S
3 out of 5 stars

The lessons are incredible

The lessons themselves are incredible. It’s so memorising to see your baby swim and gain confidence in the water. We started as soon as we could and I think it brought on her development by leaps and bounds in comparison to peers. The started walking at 9 months. The reason I rate three stars is because you are not able to get credits for missed lessons. We had a month were we missed three lessons because she was sick one week, then we went on holiday and the following week so we missed three lessons and had to pay for them all. Based on the price of the lessons I think it should be simpler to arrange credits. It would be nice if both parents could attend the swimming lesson. It would make changing after swimming a lot easier.

Date of experience: March 31, 2025

G
2 out of 5 stars

Very poor experience for something that should have been exciting

Been with Water Babies since November 2024 with my 12 month old and sadly have had to cancel my membership due to how many times in a monthly period the lessons are cancelled. The half an hour lesson a week that is shared with another 10 infants and there peers in all honesty isn't enough, I felt I was having to wing it when it came to parts of the lessons that were purely used to encourage your little one to gain confidence in the water and practice skills. For the cost of each lesson at £17.50 for half an hour, the group should be halved to give a more intimate lesson and attention to both parents and their young ones. In the 5 month I had brought my son to lessons, excluding the set backs for when atleast 2 lessons a month has been cancelled I feel my son has getting no further forward with his confidence or ability to gain skills so been a waste of money sadly.

Date of experience: March 31, 2025

SM
5 out of 5 stars

We love these leasons

Both me and my son have loved water babies the lessons are fun and involved. But it’s not just solely games I feel like he is learning important swimming skills too. We’ve been going to the lessons since he was 3 months old and he has now just turned 2. He is so so confident and happy in the water and I think these lessons are a huge part of that.

Date of experience: March 31, 2025

MC
5 out of 5 stars

Water Baby

Lilah has been swimming since she was 9 months old with WaterBabies. She is 3.5 years old now and is almost there in swimming on her own she is so confident around water and looks forward every week to her lesson such a water baby

Date of experience: March 31, 2025

JR
5 out of 5 stars

Worth it

We have Absolutley loved the swimming lessons with Kim. Kim is patient and kind, even when we might be having a bad day due to tiredness there is no pressure and we do what we can. We are going to miss our lessons with Kim immensely

Date of experience: March 31, 2025

J

JC

US

4 out of 5 stars

Great lessons need to improve changing

Really well run lessons and the pool is warm and clean. My only issue is the changing facilities I wish they would install wall mounted changing tables (like Center parcs etc)

Date of experience: March 31, 2025

SS
5 out of 5 stars

Best experience for learning to swim…

Best experience for learning to swim and ensure they know how to safely get in and out of water

Date of experience: March 31, 2025

KD
5 out of 5 stars

Excellent swimming lessons

Water Babies swimming classes are excellent. Louise the instructor is attentive and always makes sure that both babies and parents are comfortable. Well structured classes are fun and we have seen a big change in our little one. I would highly recommend.

Date of experience: March 31, 2025

MK
5 out of 5 stars

Absolutely fab sessions in a lovely…

Absolutely fab sessions in a lovely swimming pool - thank you water babies

Date of experience: March 31, 2025

SC
5 out of 5 stars

So much fun every week!

We have recently started with our 3 nearly 4 year old and wow!!! The skills he is picking up every week is incredible and life saving. He smiles for 30 minutes and I cannot wait to continue to see him flourish. Thanks Abbie (Fontwell)

Date of experience: March 30, 2025

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