Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

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All reviews

879 total • Write a review

Showing 191 - 200 of 875 reviews
ZV
5 out of 5 stars

Teacher is very friendly and patient…

Teacher is very friendly and patient with my son and he is more confident in the water.

Date of experience: April 16, 2025

H

Hjd

US

5 out of 5 stars

Choose jackie and waterbabies!

Love love waterbabies - but especially our teacher, jackie. We have been swimming with her since joe was 3 months old (now 3) and she is the best. Calm, funny, great with the kids, and joe has come on so much. He adores the water. Recommend anyone to join waterbabies - and if you get jackie, lucky you!

Date of experience: April 16, 2025

Aa
5 out of 5 stars

Instructors are amazing !

We absolutely love our lessons with Waterbabies. Our eldest started at 9 months and has just graduated, complete with her Swim England Level 3. Jackie managed to take a little girl who was afraid to get her face wet and turn her in to a canon-balling, diving and amazingly confident 10 metre swimmer ! Our youngest has Down Syndrome and the team assured us that there was no reason she couldn’t join classes too, so she began at just 5 weeks old and is absolutely thriving and maintaining pace with her peers, 3.5 years later. Jackie has been amazing with her and knows exactly how to adapt activities to best support her when needed. We’ve had other teachers over the years when we’ve needed to swap a session and they have all been truly brilliant, but Jackie really is outstanding, an absolute asset to the team.

Date of experience: April 14, 2025

CS
5 out of 5 stars

Fantastic, fun and relaxed experience

The instructor is fantastic, she provides a relaxed and fun space for my baby to learn this important life skill, and gives me the confidence to take my baby in the water. Highly recommended

Date of experience: April 14, 2025

S
5 out of 5 stars

Highly recommend

Highly recommend. Great classes, great teachers. Fun & friendly. Staff really helpful when you call up for something. Everything clearly communicated.

Date of experience: April 14, 2025

E
5 out of 5 stars

Fantastic!

Started swimming lessons with water babies when my daughter was 6 months old. She has become so confident in the water and loves her lessons, sometimes it's difficult to get her out!

Date of experience: April 14, 2025

c
5 out of 5 stars

Waterbabies is a fun way to teach…

Waterbabies is a fun way to teach children how to swim and water safety. Our teacher (Nicky) is amazing, enthusiastic and caring. We would recommend.

Date of experience: April 14, 2025

JH
5 out of 5 stars

Love

Love! We are made to feel so at ease and Jax loves it! Watch a good intro into swimming safety as well!

Date of experience: April 14, 2025

c
5 out of 5 stars

Instructors are brilliant

Instructor Nikki is brilliant, super attentive and reassuring especially during underwater bits! All babies are equals so there's not one "ahead" of another, nice small class sizes, and it's amazing to see the little ones take off! Just wish there were classes slightly earlier in the day. Little things like the next class coming straight into the pool/jumping in when the youngest kids are still coming out of their session is a tad annoying and sometimes it's their adults that do this first which is a terrible sign of manners but nothing directly to do with water babies. Also the pool can sometimes be noisy but understandable considering the rest of the pool is being utilised by hotel guests.

Date of experience: April 14, 2025

FH
3 out of 5 stars

The class is great

The class is great, the facilities not so much. No changing tables / changing mats provided by the company which makes is very difficult for the parents.

Date of experience: April 14, 2025

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