Review summary

Water Babies receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

MD
Great teachers!

Kathrin has been an amazing teacher for the last year... Very friendly and engaging with the children and able to lead the lesson so that all the children get to improve and have a good time.

Excellent introduction to water no matter how young your baby

The swim instructors are fantastic, we had 2 in our time with water babies. From our first lesson when my little one was 6 weeks old to my last session when she was 8 months old. They were kind, helpful & most of all kept us safe in the water whilst having fun and bonding with our babies. It definitely helped my confidence & my little one has always loved the water & isn't scared at all. The only reason for 1 star short of 5 was the venue, because it is a private school it wasn't catered for the usual public swimming. So the changing facilities weren't set up with cubicles, showers, changing tables for babies etc. However, it was very local for us, so we were happy to compromise on this. We could have had lessons further afield with a more formal changing facility but this wasn't practical for us to travel.

HS
Toria the waterbabies instructor at…

Toria the waterbabies instructor at jethen house is absolutely amazing!! She goes above and beyond to make parents and children feel comfortable, supported and heard. Nothing is too much trouble and any concerns you have regarding swimming with your little one is always taken into consideration and the support you didnt even know you needed is alway's given to make you feel confident and ready to swim with you baby. You can really tell the passion she has for waterbabies not only as an instructor but also as a parent who has been through it twice. Im so so glad I chose waterbabies and im so so glad we were put into Torias class.

.
Progressive and fun

Lessons are progressive and so much fun for me and my daughter. We have been attending since she was 12 weeks old and have no intentions to stop. The confidence gained in just 14 weeks is incredible. Lessons do tend to run late meaning we start later than expected, and this obviously will happen when dealing with children! but I have noticed that our session is occasionally cut five minutes short which is disappointing considering each session is over £20 for half hour.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

879 total • Write a review

Showing 181 - 190 of 875 reviews
C
5 out of 5 stars

Recommended for a beautiful keepsake

We had a photoshoot done in Acomb, York. The changing room was small but it was fantastic to see his regular teacher there as it helped his confidence. It was really well organised with the Water Babies teachers taking turns to activities in the water to entertain us and keep us warm until it was out turn to be photographed. If the shoot wasn't right, they retook it. The photographer dipped under as I let go of him but there was another teacher there to monitor and keep us both safe just in case. The photos didn't take long to be processed and got sent so I have digital copies to keep forever. I put some Christmas money towards the cost which worked for us.

Date of experience: April 18, 2025

C
5 out of 5 stars

My son has been swimming with water…

My son has been swimming with water babies since he was eight weeks old. He has just completed the baby classes and got his badge - love this extra touch. The lessons are so engaging for babies with all the songs. He loves the water, is a real water baby and looks forward to his lesson each week. I really enjoy it too! Onto the toddler lessons now. I’d recommend water babies to everyone 5 ⭐️

Date of experience: April 17, 2025

k
5 out of 5 stars

Love,love,love water babies

Love,love,love water babies. Best thing we have ever done with our kids is take them to these lessons the teachers are fantastic and patient. It’s a life skill I didn’t learn early enough. I love the balance of teaching our babies a new life skill while also spending quality one on one time with each of my children (4 years old and 4month old twins)

Date of experience: April 17, 2025

LY
5 out of 5 stars

Fabulous company

Water babies has been a wonderful experience for my little one and for me. We have attended classes since he was 4 months old and I love seeing the progress he makes each week. I love the time I get to bond with my baby each week and our instructor is fabulous. The hydro pool is warm and I look forward to going each week.

Date of experience: April 17, 2025

HW
5 out of 5 stars

We love Water Babies!

We’ve been attending Water Babies weekly with our little boy Arthur, who’s currently 10 months old, and it’s been such a wonderful experience. Arthur absolutely loves the water, and it’s amazing to watch his confidence grow each week. Our instructor, Sarah, is fantastic—gentle, encouraging, and so attentive to each child’s needs. It’s clear how much thought goes into every session, and seeing Arthur become more comfortable and happy in the water each time is such a joy. We couldn’t recommend it more!

Date of experience: April 17, 2025

AO
5 out of 5 stars

Best thing we have done with our boys!

We have been swimming with Waterbabies with our eldest for 3 years, since he was 8 weeks old, and he has loved every second. We are now swimming with our youngest too, and he is enjoying the lessons just as much. Both boys absolutely adore their teacher Claire, as do we as parents. She is kind, friendly and fun, and makes learning safety skills such a joy for them. We have had to move classes over the years, including missing classes for holidays or illness etc, and have always found the staff at HQ super helpful and accommodating. We have also had issues with pools being broken, which is of course not the fault of Waterbabies, and they have always gone out of their way to help rearrange classes etc when I've called.

Date of experience: April 17, 2025

KT
5 out of 5 stars

We look forward to our Sunday swimming…

We look forward to our Sunday swimming lesson. We started when my boy was 5 months old. The improvement I have seen in the pool and outside the pool is immense. He has now moved up in class and we couldn’t be happier. He is always smiling and loves his teacher. She is so engaging and he does not take his eyes off her!

Date of experience: April 16, 2025

RB
5 out of 5 stars

I just love water babies

I just love water babies. Our teacher Nina is amazing. We started going from 8 weeks and its been so nice to have this every week to go to. It can be quite isolating as a new mum and this has really helped me and my baby to get out of the house and enjoy an activity together. He is now super confident in the water and so am I!

Date of experience: April 16, 2025

PP
5 out of 5 stars

Amazing

Amazing, we love our sessions and the staff are amazing with the little ones

Date of experience: April 16, 2025

A

Amy

US

5 out of 5 stars

Our favourite time of the week!

By far my favourite class to take my baby boy. Been attending since 3montha old (now 10 months) and his confidence in the water is a delight to see. Classes are so well organised and his teacher (and any other teacher we’ve met) is so lovely and welcoming… AND so knowledgable! Cant say a bad word about Water Babies

Date of experience: April 16, 2025

Previous1•••181920•••88Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.