Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers. The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.
Reviewers express a mix of satisfaction and frustration with Vrijbuiter. Many customers praise the fast delivery and quality of products, highlighting the efficient service and helpful staff.
Positive comments emphasize the competitive pricing and the wide range of items available, with several noting that their orders arrived well-packaged and on time. However, there are significant complaints regarding order fulfillment, with some customers reporting that items were out of stock despite being advertised as available. Others mention issues with customer service, particularly when trying to resolve delivery problems or when products were not received at all. While many appreciate the overall shopping experience, the inconsistency in order processing and communication leaves some consumers dissatisfied.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 26 | 3.1 | 20 |
| Sep 26 | 3.6 | 28 |
| Oct 26 | 4.2 | 12 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Duidelijk website en snelle levering”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.2 out of 5 (fair) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.5 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 43 |
Bottom line: Vrijbuiter is #3 of 5 on overall rating in this group. On website & app, ONE Sports Warehouse scores higher (5.0 vs 3.2).
60 reviews of Vrijbuiter. Filter by what matters to you.
Iets online besteld dat op dat moment niet uitverkocht was, bleek toch uitverkocht te zijn. Geld is netjes terugbetaald, maar je kunt er dus niet vanuit gaan dat wat er aangeboden wordt op de website ook nog op voorraad is.
Helaas toch veel verzendkosten
Levering was vrij snel, er ontbrak helaas wel 1 artikel. Na telefoontje wordt dit nog nagestuurd.
De jas die ik in de winkel had uitgezocht was in mijn maat niet op voorraad. Toevallig kwam ik erachter dat die online wel leverbaar was. Beetje gemiste kans van de verkoopster. Die had mij natuurlijk even op de online mogelijkheid moeten wijzen.
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Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 32% are 1–2★.
Goede winkel, jammer van de eerste bestelling Mijn allereerste bestelling bij de Vrijbuiter is helaas niet aangekomen door een storing in het systeem. Dat was natuurlijk jammer, maar verder ben ik erg tevreden over de Vrijbuiter. Ze hebben een groot aanbod aan leuke en goede outdoorproducten. Ik zou hier zeker opnieuw bestellen!
Op zich een prima product. Over de service ben ik echter minder te spreken. Ik had bewust twee artikelen besteld, omdat de verzendkosten dan in verhouding prima waren. Uiteindelijk bleek er nog maar één artikel op voorraad te zijn. Daar werd ik echter pas van op de hoogte gesteld nadat het ene artikel al aan mij was verzonden. Annuleren was op dat moment dus geen optie meer en eventuele retourkosten zouden voor mijn eigen rekening komen. Daardoor heb ik uiteindelijk één product ontvangen waarbij de oorspronkelijke korting, door de verzendkosten, onder de streep nauwelijks nog voordeel oplevert. Jammer. Ik had graag vooraf de keuze gekregen: wil ik de bestelling met één artikel laten doorgaan, of wil ik de bestelling in zijn geheel annuleren?
Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers. The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.
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