Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers.
The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.
Reviewers express a mix of satisfaction and frustration with Vrijbuiter. Many customers praise the fast delivery and quality of products, highlighting the efficient service and helpful staff.
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Positive comments emphasize the competitive pricing and the wide range of items available, with several noting that their orders arrived well-packaged and on time. However, there are significant complaints regarding order fulfillment, with some customers reporting that items were out of stock despite being advertised as available. Others mention issues with customer service, particularly when trying to resolve delivery problems or when products were not received at all. While many appreciate the overall shopping experience, the inconsistency in order processing and communication leaves some consumers dissatisfied.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.6
60
100%
● Low
3.6 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Oct 2026.
Last 3 months
3.6
12-month avg
3.6
All-time
3.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 26
3.1
20
Sep 26
3.6
28
Oct 26
4.2
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 35 positive reviews
Website & app14%
5 mentions
Customer service9%
3 mentions
“Duidelijk website en snelle levering”
On “Website & app” · Oct 6, 2026
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
Het juiste produkt en maat besteld ,maar bleek bij toepassing
geheel niet te passen ,2 cm tekort aan de bovenkant, het gaat om een kous voor een petroleumkachel.
Deze is weer retour gegaan. Het is dus noodzakelijk om de duurdere , de werkelijk originele kous te gebruiken.
Madelief
Helaas was het product wat ik online had besteld toch niet leverbaar. Dat was echt balen, want ik was ontzettend blij dat ik het daar had gevonden.
Als tegemoetkoming kreeg kortingcode van 10%
Wel hele vriendelijke communicatie.
Op maandag voor 21.00 uur tennisschoenen besteld, volgens site zou dezelfde dag nog verzonden worden. Op donderdag is mij per mail verteld er spoed achter te zetten .Nu op vrijdag nog steeds geen verzendbevestiging.
Als je niet van plan bent snel te verzenden, zet dat dan ook niet op de site.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
2 x online een bestelling gedaan. 1e keer kreeg ik een slaapzak ipv een tent. De tweede keer is mijn bestelling niet doorgekomen en is door vrijbuiter geannuleerd omdat artikel niet meer op voorraad was.
Review aangepast omdat ze toch in mail aanboden bij volgende aankoop korting te geven.
Vrijbuiter is a retail company specializing in a wide range of products for outdoor activities, sports, and winter sports. With over 20,000 items available, the company offers customers everything needed for camping, hiking, and other recreational pursuits. Their product selection includes tents, camping gear, outdoor clothing, and sporting equipment, catering to both casual outdoor enthusiasts and serious adventurers.
The company serves a diverse customer base, including families, individuals, and sports enthusiasts looking for quality equipment and knowledgeable advice. With 40 years of experience in the industry, Vrijbuiter prides itself on providing expert guidance to help customers select the right products for their outdoor experiences. The company operates physical stores in Gouda and Zaandam, where customers can explore their extensive inventory and test products directly. For more information, visit their website at www.vrijbuiter.nl.