VoIP Central is a cloud communications advisory firm that specializes in providing guidance and solutions for voice over internet protocol (VoIP) services. The company aims to assist businesses in navigating the complexities of cloud communication systems, ensuring they select the right tools and strategies to enhance their communication infrastructure. Targeting small to medium-sized enterprises, VoIP Central offers consultancy services that help clients optimize their telecommunication needs, improve operational efficiency, and reduce costs associated with traditional phone systems. By leveraging their expertise in cloud communications, the company supports organizations in making informed decisions about VoIP technology, ultimately contributing to improved connectivity and collaboration. For more information, visit their website at www.voipcentral.io.
VoIP Central consistently receives high praise from customers, achieving a perfect 5-star rating across all reviews. Reviewers highlight the company's top-notch VoIP services, noting their reliability, excellent call quality, and seamless communication features.
Many customers commend the exceptional customer service, with specific mentions of staff members like Baz, who provide tailored solutions and ensure a stress-free transition. Users appreciate the significant cost savings, with some reporting reductions of over £800 on their broadband packages. The expertise and attention to detail from the VoIP Central team are frequently acknowledged, contributing to improved business communications. Overall, consumers express strong satisfaction with the service, making VoIP Central a highly recommended choice for telecommunications needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 17 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Their customer support is excellent, and their features make communication seamless”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Phone Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 17 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 29 | |
| 2.7 out of 5 (poor) | 100 out of 100 | 2.5 out of 5 (poor) | — | 12 | |
| 2.9 out of 5 (fair) | 67 out of 100 | 2.6 out of 5 (poor) | — | 8 | |
| 3.8 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | — | 1,060 |
Bottom line: VoIP Central is #1 of 5 on overall rating in this group.
17 reviews of VoIP Central . Filter by what matters to you.
Over a year ago
I’ve worked with VoIP Central and they offer top-notch VoIP services. Reliable, easy to use, and great call quality. Their customer support is excellent, and their features make communication seamless... See more
Over a year ago
I've worked with and known VoIP Central for a number of years, they have also worked directly with a number of my customers and they consistently provide a professional, quality service. They are very... See more
Over a year ago
Enquired with VoIP Central after our incumbent telephony provider's support began waining. VoIP Cenral were able to find us a solution and a speedy one at that. During our consultation, we expained ou... See more
Over a year ago
Excellent service! The team at VoIP Central provided a telecom & broadband solution that greatly improved our business communications. Their expertise and attention to detail ensured a seamless transi... See more
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I’ve worked with VoIP Central and they offer top-notch VoIP services. Reliable, easy to use, and great call quality. Their customer support is excellent, and their features make communication seamless. Highly recommend!
I've worked with and known VoIP Central for a number of years, they have also worked directly with a number of my customers and they consistently provide a professional, quality service. They are very customer focused and easy to work with. Highly recommend !
Enquired with VoIP Central after our incumbent telephony provider's support began waining. VoIP Cenral were able to find us a solution and a speedy one at that. During our consultation, we expained our needs and were listened to. Given a demonstration of the avalible systems with the various differnt options. Worth the enquiry.
Excellent service! The team at VoIP Central provided a telecom & broadband solution that greatly improved our business communications. Their expertise and attention to detail ensured a seamless transition to more efficient systems. Highly professional, responsive, and easy to work with. Highly recommend.
Very happy that we saved over £800 on our new broadband package, speeds are double to what we previously had in place. Highly recommend.
We recently decided to leave our telecoms and internet provider due to poor service, Voip Central provided our business with an exceptional package. Communication all the way through to installation was flawless. Highly recommend!
Great service from Voip Central. We’ve recently changed over our business telecoms including a leased line. Extremely happy with the new efficient set up. Highly recommend Voip Central.
Just wanted to say Baz yet again not only delivered an affordable package and made sure all our needs were met he also saved us from a near disastrous contract signing with HiHi and gave us a better package and better phones for a third of the price. Thanks again Baz 5 stars from Smart AV
After looking at multiple suppliers for sometime to upgrade our phone system we got recommend Baz at VoIP Central. I found the service from start to finish stress free, along with at the same time reducing our costs. Would highly recommend!
I recently upgraded our phone system with VoIP Central, initially I was concerned about switching supplier, however Baz listened to my concerns and put together a plan that would allow a smooth transition. We are a sales based company and our phones are in constant use, I'm happy to say that that the switch was seamless and to date we have had no issues. I would highly recommend Baz to anyone who is looking into their systems.
We were after a new telephone solution for our business and so glad we used Voipcentral. Their customer service is second to none and they were able to drastically reduce our costs from our previous provider. Highly recommend!
We were looking for a new service provider for our telephone systems and business broadband. I was contacted by VoIP Central they provided me with options suited to our budget and then moved us away from BT, onboarding team kept me informed all throughout. I would highly recommend VoIP Central as our overall experience has been positive.
The best VoIP solution advisory. I needed a voip solution where I could answer business calls on the go, I was set up in a few hours up and running with a local number on a softphone application. The customer service is excellent, if there is ever a time where you need further technical support the team are very responsive. I highly recommend voip central for any business looking for a new telecoms solution.
I recently contacted voip central for a 10gbps leased line and 80 voip phone systems for our business. They provided us with 3of the most competitive quotes and helped us make the right decision. I was very impressed with the service and advice, saved our business time and money. Looking forward to seeing how much we can save on our business mobiles next. Highly recommend.
We were moving our business into a new premises and we needed to set up our IT infrastructure. We were contacted by VoIP Central and after an initial consultation, they were instructed to provide us quotes for our telephony and connectivity. The quotes were received promptly and installation was soon followed. The solution was fit for our requirements and at a great price. We then instructed VoIP Central again for some quotes for our business mobile phones and within a few working days we had our brand new devices on a much better tariff. All throughout our dealings with VoIP Central, Baz and the team have had clear lines of communication with us and have always been on hand to advise us how to make the most of our budget. A fantastic company to do business with.
We were reviewing our telephony contract due to the upcoming ISDN switch off and needed a solution for 150 users. We were contacted by Voip Central who listened to our requirements and provided us with some proposals. After chosing our provider, they gave us a proof of concept and after this worked seamlessly, we now have our telephony and connectivity all managed by Baz and the team. Flawless from start to finish!
Great service from start to finish. Was able to reduce my cost, set up was quick and overall receiving a much better product that what I had been using previously. They have a number of providers which cater for each individual business. Highly recommend Voipcentral
VoIP Central is a cloud communications advisory firm that specializes in providing guidance and solutions for voice over internet protocol (VoIP) services. The company aims to assist businesses in navigating the complexities of cloud communication systems, ensuring they select the right tools and strategies to enhance their communication infrastructure. Targeting small to medium-sized enterprises, VoIP Central offers consultancy services that help clients optimize their telecommunication needs, improve operational efficiency, and reduce costs associated with traditional phone systems. By leveraging their expertise in cloud communications, the company supports organizations in making informed decisions about VoIP technology, ultimately contributing to improved connectivity and collaboration. For more information, visit their website at www.voipcentral.io.
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