The rep helped well
The rep. answered my questions quickly. And assisted with my order when I had trouble with the function of the online order page.
4.8
Excellent
1,000 reviews
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๐ฌHasn't replied to negative reviews
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Review summary
US Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Amazing prices and great service
Amazing prices and great service. I had an issue with billing while signing up for service and it was taken care of very promptly via chat.
Over-promise and severely under-deliverโฆ
Over-promise and severely under-deliver is what this so called company is all about. Texts were undeliverable, outgoing calls kept getting dropped, and incoming calls kept going straight to voicemail. On top of all these, the customer service team was completely unprofessional. Theyโll advertise promos but itโs very misleading because itโs only for a specific network. Buyer beware: you get what you pay for.
Excellent Service
Hassan Khalid provided professional, friendly, knowledgeable service! US Mobile has consistently been providing new services, options and upgrades. In addition to that their excellent customer service experience and pricing are reasons I continue to spread the word about US Mobile.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.usmobile.com
All reviews
1,000 total โข Write a review
Showing 51 - 60 of 996 reviews
H
Hector
US
Shahzain was very knowledgeable andโฆ
Shahzain was very knowledgeable and patient. I really appreciated the step by step instructions and research that was done to pinpoint my Apple Watch connectivity problem. This support process and especially Shahzain is another good reason to stay with US Mobile. Thanks for the help.
Date of experience: July 13, 2025
K
KP
US
No Cellular Service on IPad.
Hanzalah Worked really hard to resolve my issue. We spent a good amount of time trying to determine what was causing the problem. He was patient and did a good job explaining what I needed to do next. After several attempts my tablet was working again like it is supposed to. Generally speaking I have always received great service from US Mobile.
Date of experience: July 13, 2025
ใช
Hanzalah WAS AMAZING
Hanzalah WAS AMAZING. coming over from straight talk is such a pain but Hanzalah made everything absolutley easy and streamlined, even a little fun. thanks so much!
Date of experience: July 13, 2025
DV
Excellent service
Excellent service I was helped by Muhammad Ramish and the service was great. He was responsive and quick in resolving my issue.
Date of experience: July 13, 2025
KN
Great support from Sarhan
Great support from Sarhan
Date of experience: July 12, 2025
HG
US mobile is helpful!
Abdur Rehman is very helpful to solve my service and connection issue! Thank you!
Date of experience: July 12, 2025
MQ
Incredible service ๐๐๐๐๐
I am always amazed with US Mobile customer service. There's never a long wait and the representatives always stay with the issue until we're satisfied. I highly recommend their service and have got most of my family using US Mobile now.
Date of experience: July 12, 2025
BJ
Minaam Naveed was very helpful as Iโฆ
Minaam Naveed was very helpful as I changed service to a new phone.
Date of experience: July 12, 2025
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