North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
North Wales Holiday Rentals receives overwhelmingly positive feedback from customers, with a perfect average rating of 5.0 stars. Reviewers consistently praise the cleanliness and homely feel of the caravans, noting that they are well-equipped with everything needed for a comfortable stay.
Many guests highlight the excellent communication and accommodating nature of Tom and Emma, stating that no question is too trivial and that they are always quick to respond. The beautiful locations of the caravans, particularly the Willerby Portland and other models, are frequently mentioned as ideal for families and groups. Customers express their eagerness to return, with several mentioning repeat visits and recommending the service to others. Overall, the sentiment is highly positive, reflecting a strong commitment to quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 89 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 9 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
“Stayed in the Winchester on winkups beautiful caravan had everything you needed lovely clean and homely took my grand...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 89 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: North Wales Holiday Rentals is #1 of 5 on overall rating in this group.
89 reviews of North Wales Holiday Rentals. Filter by what matters to you.
Second time staying in one of Tom and Emma’s caravans, and yet again it didn’t disappoint it was a really amazing caravan with everything you could possibly need including Sky TV. Would highly recommend weather it’s a short break or a week away thanks again for helping us make memories.
North wales holiday rentals took over management of our static caravan for us on the 9th of September 2023. From our initial meeting where we discussed what we wanted from them as a management company and what they expected from us as owners things improved 100%! Tom and Emma suggested things we should do to improve the van (easy changes). They are always on hand to answer and questions or issues that may crop up and having a reliable team like these two is absolutely invaluable when it comes to renting out our static. In the last 3 weeks our rate of bookings are up by 300% minimum and we don’t have to worry as we are in safe hands with this amazing team. I can’t recommend this company highly enough if you are like us and don’t have the time to deal with to day to day running of renting out a holiday home get in contact with this company and they will happily manage your rental for you and keep your van at the highest possible standard for you and your renters.
Brilliant caravan, so clean and comfortable, had everything we needed for our stay. The site was super close to the sea and local attractions which was really convenient with us having a young child. It was super easy to collect the keys and check in, Tom and Emma were friendly and communicative throughout.
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I had a great time staying in the Bluebird Sheraton caravan on Lyons Winkups. The decking was great for the dog, there was wifi and everything supplied. Plenty of space for us all and a dining table to eat at. The furniture was super comfortable and there was even outdoor furniture so I could have a coffee outside in the morning. The fair and pubs around the area were amazing with great arcades for the kids. Would definitely recommend and worth every penny
Absolutely fantastic highly recommended nice little break away stunning caravan and good communication thank you 😊
Stayed at Tom and Emma’s at Winkups this weekend Everything was perfect and they was so helpful
Stayed Friday to Monday had a great time away from the ground of life spent it with all my family not seen eachother in a while especially my kids and my brothers kids they had a great time bonding
Brilliant caravan lovely family ran company friendly helpfull even when we had power cut at 9pm one night nothing too much for them helped us get back up and running. Highly recommend and will definitely be booking again second time booked. Caravan lovely would book again xx
I’d highly recommend the caravan was immaculate and would definitely book again they even let us stay a couple of hours later than checkout i appreciate it so much and the price for the caravan was the cheapest your probably going to get close to Towyn market and the fairs 🙏
My family had a great time here. It's a lovely quiet spot. The caravan was really well kitted out, had everything we needed and was spotlessly clean. The location was great, Abergele is a lovely town and its also in easy reach of Colwyn Bay, Conway and Rhyl.
Had such a good experience from the start to the end. The carcan was absolutely lovely and so clean and tidy. Had everything we needed! The caravan was in such a nice area and I really felt at home and safe while there. Emma and Tom were so accommodating and helpful and went out their way to make sure we had a good stay! They gave some banging recommendations as well!! Highly recommended
I stayed in the St David cabin from Friday - Monday and it was amazing! The inside looks beautiful, places nicely for parking and on the outskirts of the entire site so makes for a quieter stay whether you’re on your own, with your partner or with kids/friends. I would highly recommend to anyone wanting a get away in Wales!
Fantastic van great location . Tom and Emma pleasure to do business with. Will definitely stop again.
Got back from Emma and Toms caravan Friday last week in Abergele, I had such an amazing time with my best friend there. Amazing prices and such a clean and lovely environment. It was the perfect Monday-Friday stay and had some lovely pubs and takeaways around. Also, only a short drive to towns like Rhyl, Prestatyn and Llandudno. I would fully recommend, Tom and Emma are also very welcoming.
Our stay at Lyons Winkups was perfect. The scenery was amazing and the location of the park was incredible. Tom and Emma made so many recommendations to us, from as little as where to go for a nice beach stroll to eating at some of the most amazing local restaurants and relaxing at a local spa. Due to us having plenty of time to ourselves, we made sure to follow up on almost all their recommendations, and not once were we let down by any. The caravan itself was spotless and immaculate, everything had its own home and nothing was out of place. There was just the pair of us staying so there was ample room in the caravan for us and would be just as spacious for a family too! Overall, I can quite comfortably say that this is singlehandedly the best experience I have had staying in a static caravan, from the location, the scenery, host recommendations and overall atmosphere of the park during peak times. 10/10 have already recommended to my family and friends. Thank you Tom and Emma for allowing us to have this insane experience, we will be coming again!!!
Tom & Emma are the most helpful people I’ve ever booked a holiday with! They are the only people I’ll book with for our little getaways! Always on the other end of the phone if needed for anything, friendly & just amazing! Thank you again!
Stayed over new year weekend in the alderley caravan. Lovely and warm, nice and clean. Fab communication from Emma and Tom. Would highly recommend and will definitely be returning.
Just come back from a fantastic weekend with family staying at the Portland Lodge absolutely fantastic lodge had everything you could want and more hoping to re-book sometime in the near future thank you again Tom and Emma for everything xxx
We stayed for Christmas, it was absolutely amazing despite there being water restrictions on the caravan site and some floods to caravans, we was kept in the loop every step of the way and Tom and Emma changed our caravan over with no hesitation at last minute, we can’t thank you enough
North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
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