North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
North Wales Holiday Rentals receives overwhelmingly positive feedback from customers, with a perfect average rating of 5.0 stars. Reviewers consistently praise the cleanliness and homely feel of the caravans, noting that they are well-equipped with everything needed for a comfortable stay.
Many guests highlight the excellent communication and accommodating nature of Tom and Emma, stating that no question is too trivial and that they are always quick to respond. The beautiful locations of the caravans, particularly the Willerby Portland and other models, are frequently mentioned as ideal for families and groups. Customers express their eagerness to return, with several mentioning repeat visits and recommending the service to others. Overall, the sentiment is highly positive, reflecting a strong commitment to quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 89 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 9 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
“Stayed in the Winchester on winkups beautiful caravan had everything you needed lovely clean and homely took my grand...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vacation Rentals.
| Company | Overall | Legit | Booking | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 89 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.2 out of 5 (good) | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 |
Bottom line: North Wales Holiday Rentals is #1 of 5 on overall rating in this group.
89 reviews of North Wales Holiday Rentals. Filter by what matters to you.
We have just returned after a long weekend and what a fantastic time we had, caravan was beautiful, lovely and clean and really couldn't ask for more. Location was fantastic with a view of the fair and the market, the camp was lovely and peaceful, we really had a fab time, looking forward to booking again.
I booked a last minute getaway this weekend, couldn't make fri/mon due to commitments but Emma & Tom made it so we were still able to stay sat/sun, what a fabulous weekend me and the family had, my children have additional needs the great location of the van made it possible to go out have fun yet have a safe space close by, beautiful caravan, very spacious, very clean and a lovely balcony around with seating which we used in between our fun filled days of the fair, market and park. We stayed in the bluebird shenton and it was perfect. I've already highly recommended to my family & friends, and I can highly recommend also to the wider public. Thank you both, and we will absolutely be booking again in the near future with family and friends in tow too. Excellent communication from start to finish
Really nice caravan had a lovely weekend would highly recommend. I’ve stayed in a lot of caravans and this one is one of the nicest we have stayed in.
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We've just come back from a long weekend away. The caravan was beautiful. We all had a fantastic time. Thanks again to tom & Emma. Would recommend to anyone. Will definitely be booking again soon 😀 xx
Stunning lodge , first time staying here and it was so beautifully presented and welcoming. Lots of space for us all , tvs in every room . Just brilliant 🤩 would definitely recommend here . I will be back in the near future. Thanks so much for allowing us to stay here 🩷
Thank you Tom and Emma, very accommodating and helpful easy booking process and very affordable! We stayed at the Abi st David tom and Emma had recently upgraded the fixtures and fittings (at no extra cost to our booking) very clean,comfortable and equipped caravans they are also only a call/message away should you need any assistance which was a blessing. We will definitely use north west holiday rentals again in the future and will be recommending to family and friends. Thanks again tom and emma
We had hired a caravan on golden gate and when we arrived it was dirty and smelly we were very upset and walked out as unable to stay there and thought we would have to drive back home but these lovely people helped us out, it was evening and we messaged north wales holiday rentals and nothing was too much trouble for them, they met us at winkups and took us to a beautiful and very clean caravan, we had a lovely weekend and would highly recommend them, we will definitely use the them again.
Very quiet park but really well looked after all people we came across smiled waved and acknowledged us which was lovely. Van was well equipped and clean plenty of room. 3 bedrooms and lounge with bed but we didn’t need that Lovely outside decking area becoz weather was good we had lunch sat outside. We ate out in llandudno both nights but if we were staying longer would have liked to try pub at entrance. Co-op and restaurants nearby. Would definitely stay again or at least use other areas of same owners
My family and I (2 adults, 2 kids) stayed in the new 6 month old caravan ‘Victory Silverwood’ this weekend for my partners birthday and have been totally blown away. First of all would like to say a massive thank you to Tom & Emma, they are amazing hosts who go above and beyond to help out and make sure your stay is as comfortable as possible. Great communication, lovely people and overall just really great guys! This is our 3rd booking now with North Wales Rentals and honestly can say would not book with anyone else. We have always had great experiences with their caravans and this site in particular but this time really did exceeded everything. The amenities which were provided this time blew us away…some of the things you would never think about bringing with you are there for you to use and without thinking about it, it really is just those little touches that end up having such a big impact on your stay. The little things! Can’t wait to be back in the summer! Thank you so much Tom & Emma my fellow stockport guys 🫶
Great place to get away to very quiet place just what we needed as our lives are so busy.
Caravan was as described, clean and had everything we needed, would definitely use again.
We had the best weekend in the atlas ruby caravan: an absolutely gorgeous, modern, clean and cosy caravan. Booking and communication was smooth, quick and effective - Great customer service. Can’t wait to book more holidays. Couldn’t recommend enough! 😊
Beautiful caravan. We have a fabulous time here. Great communication between NWHR. The caravan was nice and clean and had everything needed for our stay. Would definitely recommend and will most definitely be booking another stay next summer.
A fantastic holiday in a spacious caravan that enabled the family make great memories. I would highly recommend this caravan it is clean with great room sizes and close to most amenities. Definitely will book it again
We have just come back from our holiday in one of the vans on wink ups. It was very easy to book and had a welcome pack which har all the information we needed in and there was great communication on the day on how to access the caravan. The caravan was lovely snd spotless and any questions we had was answered quickly and it is very close to everything in Towyn will definitely be booking again.
Had the best stay we go towyn every year and this year was the best. Caravan was lovely and when I messaged to ask questions I always get a quick reply thank you
Great communication, quick booking experience, all queries answered without hesitation, beautiful clean homely vans. Highly recommend.
North Wales Holiday Rentals Limited is a family-run business operating in the holiday rental sector. Founded by Tom and Emma, the company specializes in providing a diverse range of accommodation options including affordable static caravans and luxury lodge stays in North Wales. With a focus on facilitating memorable family vacations, the company caters to a variety of budgets, ensuring that customers can find suitable holiday options that meet their needs. The company’s services extend beyond just holiday rentals, as they also offer complete management solutions for property owners interested in renting out their holiday homes. North Wales Holiday Rentals Limited emphasizes a hassle-free booking experience paired with friendly customer service, allowing families to spend more time enjoying their holidays. By offering a selection of pet-friendly and pet-free properties, the company aims to accommodate different customer preferences. For those seeking a coastal getaway in North Wales, North Wales Holiday Rentals Limited serves as a reliable resource for planning and securing their holiday experience.
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