Review summary

UK Water Filters is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

s
Excellent product at good price

Excellent product at good price

Easyordering and a great price for a 3…

Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns and refunds are easy. It couldn't have been easier and a full refund plus the cost of postage was sent to me within a few days. I was disappointed that the tap wasn't suitable for my use as it was a really nice tap and nicer than the tap I ended up with. I will certainly use this company to buy replacement water filters. The customer service I experienced was exceptional which is very rare these days. I totally recommend this company.

Excellent service quick delivery easy…

Excellent service quick delivery easy website to follow Great quality filters good price

AB
Efficient friendly and prompt

Efficient, friendly and prompt. All a customer wants!

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All reviews

100 total β€’ Write a review

Showing 41 - 50 of 96 reviews
TS
5 out of 5 stars

Used this company for many years…

Used this company for many years ,always excellent service

Date of experience: June 27, 2025

DM
5 out of 5 stars

Always helpful with great service

Always helpful with great service

Date of experience: June 26, 2025

SS
5 out of 5 stars

Wonderful customer service

Wonderful customer service. Jada was very communicative and helped with questions. Very good company overall.

Date of experience: June 26, 2025

DS
5 out of 5 stars

Above and beyond

I applaud their willingness to put right my ordering mistake. I accidentally ordered the wrong filter material and they helped put it right by heavily discounting the supply of the right one.

Date of experience: June 26, 2025

lm
5 out of 5 stars

Good customer service

Always use this company for water filters, if there us every a problem they put it right immediately

Date of experience: June 26, 2025

BB
5 out of 5 stars

Good service

Good service - tap worked well.

Date of experience: June 26, 2025

MH
5 out of 5 stars

I love UK water Filter!!

What a fantastic company UK water filters are. I have been using them for a year now. They remind me when my filter order is running out so I can order in time to avoid the awful alarm beeping! Their prices are extremely competitive and the whole process is just so efficient!

Date of experience: June 26, 2025

RC
5 out of 5 stars

Easy to filters

Filters arrived quickly and were very easy to fit.

Date of experience: June 26, 2025

MS
5 out of 5 stars

Easy to install

Easy to install, clear and tasty drinking water, available 24/7 , no need to buy bottled still water anymore, very happy with the product , saved lots of time and money. Thanks to UK Water Filters

Date of experience: June 26, 2025

c
1 out of 5 stars

Have been trying to speak to someone…

Have been trying to speak to someone for a week in the technical department told repeatedly would be called back in 10mins still heard nothing. Very much have the right company and got palmed off with many emails and have supplied my number, still waiting

Date of experience: June 25, 2025

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