Excellent product at good price
Excellent product at good price
4.7
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
UK Water Filters is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Easyordering and a great price for a 3…
Easy ordering and a great price for a 3 way tap. Unfortunately, the tap didn't fit, as my sink is an under counter sink. I emailed to ask about returning it, as it says on the website that returns and refunds are easy. It couldn't have been easier and a full refund plus the cost of postage was sent to me within a few days. I was disappointed that the tap wasn't suitable for my use as it was a really nice tap and nicer than the tap I ended up with. I will certainly use this company to buy replacement water filters. The customer service I experienced was exceptional which is very rare these days. I totally recommend this company.
Excellent service quick delivery easy…
Excellent service quick delivery easy website to follow Great quality filters good price
Efficient friendly and prompt
Efficient, friendly and prompt. All a customer wants!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.uk-water-filters.co.uk
All reviews
100 total • Write a review
Showing 31 - 40 of 96 reviews
AV
Great product and services
Recently purchased a water filter unit for the kitchen. Amazing customer service and technical support. Particularly want to call out Jada for the outstanding service she has delivered on my order.
Date of experience: June 28, 2025
J
Cartridge filter failed miserably
Bought a whole house cartridge filter. Worked for no more than 3 month, then went back to awful water again. Customer service appalling. Advised them the cartridge had failed. They were not interested in the fact that it was my outlay expense of hiring a plumber to make new copper pipe work in order to fit the cartridge, so therefore it’s not just the cost of purchase of product that leaves me out of pocket. Neither were they interested in paying for a plumber to fit a second filter. Given that the first one failed, I had no confidence in the second one being successful. Because they did not want to pay for a the fitting I would have been further out of pocket if that failed too. It wasn’t worth risking losing more money. It’s all ok if it works. But the true test of a business is how they deal with you when their product fails. They were not interested. I didn’t want to be constantly chasing them and getting into a dispute so I just walked away. That was almost 2 years ago, all of a sudden they have started sending me marketing emails. So I decided to write this review.
Date of experience: June 28, 2025
AW
Great product good value, I'm a definate reapt buyer
Bought a twin pack in the sale, great value. I have tried cheaper version but these are so much easier to fit.
Date of experience: June 28, 2025
dc
I have purchased both a fiter housing…
I have purchased both a fiter housing and taste and odour filter cartridges from UK Water Filters for quite some time I have found the filter cartridges that they supply are in my opinion the best on the market. The service and assistance they provide is absolutely the very best. And to top it all of the cost of the products the supply are excellent compared with other suppliers
Date of experience: June 27, 2025
AS
Ordering is easy
Ordering is easy, delivery is prompt
Date of experience: June 27, 2025
SM
Great Service
Competitive prices and a reliable supplier with a range of other products. Customer service is excellent if you have any questions about an order or advice on other products
Date of experience: June 27, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.